3 calls and 45 minutes later I drove to the pharmacy to find out why my prescriptions haven't been filled 7 hours after the doctor sent them in. I was told they were short staffed and not answering the phones, but hung up on me. Who hangs up on customers? Terrible service and corporate does NOT care.
September 2023
Every. Single. Time. I call to speak to the pharmacy I am on hold for minimum 13-15 minutes before my call is even answered. Also, don't go at lunchtime, they close for lunch.
August 2023
I'm beginning to think ALL CVS stores are useless!!! Every time I go in one to pickup a order there is always a problem!!! You can never just give them the name and you get the order. I'm not doing anymore pickups at these stores they can find someone else to abuse!!!