-
January 2024 by James Steele
In all the years I needed a storage unit, this is by far the best one out there. A convenient location, great price and the best professional staff you can ask for. Tori had shown me 2 units that would've fit my needs but than she said she had another unit with a bigger door which was the perfect one for me. She was super happy for me as she went above and beyond my expectations for a storage facility. Thanks again and ofcourse I would highly reccomend this storage facility.
-
January 2024 by Martha Mary
The staff was very polite and helpful. Getting in and out of my unit was a breeze. I would highly recommend Cube Smart
-
January 2024 by Alexander Mogilevskiy
Affordable price. Good service!
-
January 2024 by Christina Van Dine
Easy to get to unit and pay monthly dues
-
December 2023 by Denise Neathawk
Very friendly service. Everything was explained in a clear way and it was a very easy process.Tori was wonderful to work with.
-
November 2023 by Pearl
Everything. Especially nice service from front desk. Don was always kind and helpful. Locker was clean and nice for the price.
-
November 2023 by Angela Giam
Clean property! Friendly manager. Highly recommend for your storage needs!
-
October 2023 by Kelly Gloster
Tori in the office is amazing. She always looks after only needs. I need a second storage unit last minute, she was able to pull that off while my movers were busy loading.
-
October 2023 by Stephen Miller
Professional and friendly. Knowledgeable staff. They showed me the actual unit I was going to rent. Their campus is clean and secure. They also had cost effective rates.
-
October 2023 by Bob Anderson
Crystal Lake CubeSmart facility was well maintained, fairly priced, and staffed with a helpful crew! I used the facility in between a new home search and moving to a new home for about 9 months and my experience was great. I experienced one price hike, after my new customer deal pricing had expired, and otherwise paid exactly what I expected. The facility was easy to access even for my movers giant truck, and open during more than reasonable hours for access. On the corporate side of things the app was smooth to use for getting to my information and seeing my automatic payments go through. Great experience overall!
-
October 2023 by Schmoboy
Having my rates increased from 170 to 250 in a year and a half was nothing short of extortion. Would not recommend.
-
August 2023 by Laverne Zimmerman
I have found Cubesmart to be very customer service oriented. Also, friendly and courteous to my needs.
-
August 2023 by Michael Louise
Gave me a unit that was leaking water. I discovered it on moving day. Went to office to have it changed and they said they open in 15 minutes when I had movers waiting to unload. By the time they opened and exchanged my unit it cost me an extra 30 minutes of moving time.
-
June 2023 by foundyou Eleven
Was told over phone our trailer had to fit inside the spot we where renting. I get there an they have a rv sticking out past its spot an wanted to give me the spot kiddy to it. No way could anyone get out of that spot if they park someone next to it. When you set rules Honor them.
-
June 2023 by Natasha Locklin
You guys were always so great with communicating anything very helpful when I had questions and a clean well managed location
