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May 2024 by Julia Garcia
Nick was very helpful with our transaction.
Thank you!
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May 2024 by Trey HARDING
Went in there trying to switch over to them but the guy in there was very rude didn’t want to listen. Stay trying get us buy one of their phones when we had our own phones. Keep saying the same thing when kept telling him that doesn’t apply to us but didn’t listen. Then eventually he got mad and upset and kick us out the store saying we got get out. Some of the worst customer service I ever went through in my life. I would highly recommend nobody go to that store unless you don’t have no other means get to another cricket store.
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May 2024 by Monique Smith
This man had “disrespected” me and rudely told me what I am paying for and didn’t try to figure it out with me. It’s just a disappointment how someone can tell you how you pay for something and he just kick you out because you said your phone was already paid for, and it doesn’t make sense.
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May 2024 by Aaron W
I am making an complaint about this man inside of this store he’s rude, arrogant, and doesn’t have good customer service
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April 2024 by María Jasso
Christina was very helpful. She helped me getting my phone fixed. She is awesome. Thanks christina
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January 2024 by Matt Mc
Girl was on her phone texting like she had somewhere else to be besides work.
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December 2023 by Chuck Hart
Used to have knowledgeable employees that were willing to help. Now seems like if you ask a question it's a annoyance. O e associate was helping customers and the other couldn't put their phone down to help me. Glad I'm switching. Way overpriced too
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October 2023 by ALEX RAMOS
Great quick service!
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July 2023 by Didi Witnik
Gloria in the Crystal lake store is the best tech person I have ever worked with at cricket. She was able to resolve my issues in a very short period of time. She is also very kind and patient because I am old and not Hi-Tech on my own. Thank you for having such a wonderful person in one of your stores!
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June 2023 by Phillip Slaughter
Jairo was suprr helpfull. He went above and beyond to help me as I needed o2 that my battery went dead. He helped my wife complete transfering my contacts and apps. All service people should be this good
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June 2023 by Jesus Valdez
Lousy service and persinal
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June 2023 by Dave W.
They were closed that day
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May 2023 by Jaymi McCall
Jairo was very nice and so helpful. He was very patient on assisting me with everything will always recommend
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May 2023 by Uncle Big Boy Guitars
Excellent service....Thanks Edwardo amd staff for getting the details on my phone repaired!!
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May 2023 by Bruce Boult
My experience was good from beginning to middle and end jairo was very helpful
