“Decent store and good art supplies. However, the bathrooms are always locked! I asked the woman up front if she could unlock them and she said she'd call someone. Someone came but they always seem unhappy because apparently it's my fault that they keep them locked and that I have to go to the bathroom. I don't know why they keep them locked but the bathrooms have higher security than bank vaults.”
“Had the pleasure of walking in to Shay Boutique today and was pleasantly surprised by the charming store! Michelle, one of the store owners was so friendly! Love their selection of clothes! If you’re in downtown Crystal Lake don’t pass up stopping in the Boutique! I think you’ll be pleasantly surprised like I was great styles, and great prices too! I highly recommend!”
“I stopped at this Burlington location tonight on my way back to Chicago I needed a few things for a family member coming in from Cincinnati Ohio that's fell on some hard times. I typically I'm not a shopper at Burlington I find other stores are more capable of meeting my needs than Burlington. But please allow me to say tonight while I was shopping I needed a particular item in a different size, one of your associates by the name of Austin approached me, and when I was finished explaining what I needed he was very informative and extremely helpful not to mention very kind and more than once he went the extra mile to meet my needs! Because of this let's just say I will be spending more of my money with Burlington department stores, or at least your location. I have always been one that enjoys giving credit to someone when credit is due you guys should be very grateful to have an associate like Austin! I was able to make it back home in time and got all the items that I was searching for to be able to help my family member that is in need all due to the customer service that was provided to me by Austin. Thank you so very much Austin for all your extraordinary work ethics tonight! Sincerely the newest Burlington customer! Be Blessed in all you do.”