Caring Family Sc
Hours:
781 McHenry Ave # B, Crystal Lake IL 60014 Hours
About Caring Family Sc
Caring Family Sc is a healthcare practice that receives mixed reviews but demonstrates genuine care and professionalism from its staff. Many patients appreciate the attentive and thorough care provided by the doctors, especially highlighting Dr. Gancayco and Dr. Giese, who listen carefully, take concerns seriously, and explain procedures clearly. Patients often mention that the doctors take their time, do not rush, and genuinely care about their health. The front desk staff, including Courtney, are frequently praised for being professional, helpful, friendly, and compassionate. Courtney, in particular, is recognized for her exceptional assistance, patience, and willingness to go above and beyond to help patients with medication issues and follow-up communication. Patients value the caring attitude of staff, noting that staff members look at them directly instead of just a tablet, which makes a positive difference in their experience. Although some mention long wait times, many understand that delays can happen and still feel satisfied with the level of care received. The practice also demonstrates responsiveness; for example, staff and providers follow up on test results and ensure patients feel listened to. Overall, Caring Family Sc appears to be a practice where compassionate staff and dedicated doctors make patients feel cared for and valued. Despite some negative reviews, many patients have found their experiences to be positive and appreciate the effort staff put into making them comfortable and understood.
Most Recent Reviews
November 2022
I have to say that my experience mirrors the others. I've been happy with Dr. Ramirez and Dr. George, but have been treated poorly many times by office staff. A few are good and I unfortunately don't know their names, but it is difficult to get in when I'm sick, difficult to get a person on the phone when I need help with...
read full commentMay 2024
I've always been treated well by the staff here. Dr. Giese is great.
December 2023
The service is ok, but whenever my kids are sick and need a doctor, they aren’t able to see them and refer me to urgent care… isn’t that the point of having a pediatrician? Beyond frustrating and I will be switching them to an office that is reliable.
More Comments(50)
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- Crystal Lake, Illinois