Car-X Tire & Auto in Crystal Lake is a locally owned one-stop shop for oil changes, brakes, tires, and all auto repair needs. Reviews consistently highlight excellent service and value, with many customers noting the work is affordable and less expensive than previous quotes from other shops. A key theme across reviews is exceptional honesty and professionalism. Staff members are described as friendly and helpful, taking time to explain issues in full detail and answer all questions, which customers find especially valuable. Several reviews specifically commend an employee for their integrity, such as honestly advising against unnecessary work even when it was of no benefit to the business. This trustworthy approach builds strong customer loyalty. The service is also praised for being reliable and convenient. The team keeps customers informed and often completes work the same day, sometimes even staying later after closing to finish a job. This dedication, combined with fair pricing and honest assessments, leads customers to state they will never take their vehicle anywhere else and recommend the shop to everyone. Car-X Tire & Auto is widely regarded as the best place to bring your vehicle, where you and your car are in good hands.
Needed brakes and A/C work. Scheduled and completed satisfactorily within 24 hours. Garrett manages a good shop.
August 2025
Manny was friendly, keeping me updated on progress of vehicle. Andy got the work done within the time expected. He found things I knew were an issue and even some new things.
July 2025
All the employees at CarX were friendly and helpful. They did a great job with my vehicle and answered all my questions. They were also less expensive than previous quotes I had been given. Excellent service and value!