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March 2025 by Isabella Guzman
Great service
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March 2025 by Tim Wilemon
This location is always great!
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March 2025 by nathaniel bradford
Went in Best Buy today stood by phones to get help for almost 30 min. While employees just kept walking by, wanted to record, finally l just had to ask for help. Bad customer service.
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March 2025 by Tymek
Very helpful it guys.
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March 2025 by Angel Vazquez
Simple questions seem to hard for the employees to answer. Also customer service is horrible took 10 min to tell me they don't have a product in stock.
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March 2025 by Ryan Wengel
Called the "store" to ask about an open box item and spoke with someone very helpful. Sue assured me the item was in great condition and missing no parts. Upon arriving at the store to collect my purchase, it was completely unboxed and missing multiple pieces. The store informed me that they don't have a store line and I spoke with someone overseas who was completely unaware of the products condition. Completely unethical and misleading business practices. Would give zero stars if I could.
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March 2025 by Ken Cooney
I had geek squad clean my hard drive and do several updates . Turnaround was 48 hrs. Top notch techs.
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March 2025 by Rob Barber
What is the point of your service system? Go into store, look around, find something u want, go back to front, give name, go back to product, wait, get product, go back to checkout? What corporate morons thought this was a great idea. Oh, the 1 star is for not just a idiotic process but that wait part... yea, I waited, and waited. Then put down the products I was going to buy and walked out. No wonder best buys are going out of business? Yikes. Was about to spend 800 on graphics card, headset and gift for wife. I'll go to Target.
Update. And your response is to waste more of MY time. No, thanks.
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March 2025 by Rich Fulmer
Absolutely love this thing pays for its self with one ticket saving.!
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February 2025 by BlackRoan22
We came to this Best Buy store looking for a specific item that the Best Buy website listed as being in stock and ready for pickup. We asked an employee for assistance, and he searched extensively throughout the store and stockroom over and over, even consulting with colleagues. After a considerable amount of time with us standing around waiting, he informed us that he was unable to locate the item. I needed this item immediately for business reasons, so I purchased an alternative product that the employee strongly recommended, hoping it would suffice. Unfortunately, as I suspected, the alternative did not meet my needs, forcing me to make an additional trip to the store to return it.
During my visits, I also noticed some unprofessional aspects. One employee had extremely cracked lips, and on another occasion, the employee assisting me had significant body odor. While these are personal matters, they detracted very much from the overall experience. In addition, I noticed several employees standing around in groups talking, and this was also a turn-off.
The primary issue was the inaccurate website information. The site listed the item as available for pickup, leading to a wasted trip and considerable frustration. The failed alternative suggestion and subsequent return trip only compounded the problem. These experiences have made me hesitant to shop at Best Buy again.
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February 2025 by Aries Explorer
Nobody came to help me and I had pick up my speakers and put them on a trolley myself and push them across the entire store. There was workers standing around doing nothing.
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February 2025 by jerzy strzelec
very nice service
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February 2025 by Maria Maria
They’re selling broken products and refusing an exchange, manager suggested to buy additional $200 warranty.
Won’t buy anything from Best Buy anymore.
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February 2025 by Kevin Wilgenbusch
Excellent Geek Squad Service Center
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February 2025 by Yesenia Vargas
I visited Best Buy recently and was very pleased with the service, specifically with the supervisor Puga. He went above and beyond to explain the different options that they had, great advice and patience. I am more than satisfied with my visit and purchase. A huge thank you to Puga I will definitely be back to visit soon.
