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“Everyone is always very helpful and cheerful at the Crystal Lake IL branch. I’ve never had a problem. Diana is always able to get me what need in a very timely fashion.”
“Diane & Chance are professionals
They took time today and helped customers especially my wife and I
Thief’s hacked into our acct and took $$$$
Diane helped get things straightened out well
She’s terrific
Chance explains things clearly - confidently and honestly
Class act all the way
These are great examples of how good employees treat customers”
“Lexie is always fantastic help. She’s knowledgeable and straight to the point. Quickly achieves all the goals we come in with. Magdalena is just as great too. Always have good service and a happy clean environment.”
“It is not often one recommends a bank. However, the staff at Fifth Third bank on Virginia st in Crystal Lake are incredible. They really do provide a personal service. I want to specifically mention Dalton and Marina who have gone above and beyone to help with many tasks.”
“I've used this bank for years and have never had a problem with them. The one time I overdrew my account they waved the 15$ fee. This building in particular is well maintained and the staff are polite and friendly and quick enough for me to not considering switching banks.”
“Krista Oehlberg is the absolute best branch manager I have ever dealt with. I had a hold on a check and needed the funds to make a purchase for my business. She calmly helped me understand and worked with me to meet my goal and purchase the materials. I will be recommending GLCU to anyone who asks for a great CU!! Thank you for your help!
Richard”
“I went to this bank today to make a withdrawal that was a tad larger than usual. I did not catch the kind womans name who assisted me but the teller with Red hair is one of the nicest people Ive ever encountered at a chase! She was professional, Helpful And truly cared about my situation.
GIVE HER A RAISE AND PROMOTION!!”
“I Love this branch everyone is friendly. They are efficient and let you know when CD rates are higher to invest in them. They give you the online app to lock your account. My other bank doesn't do this. This Bank gives you more services then others.”
Open 24 hours
225 W Virginia St, Crystal Lake
Banks
“Service is excellent and the employees are friendly and knowledgeable. Very seldom that businesses give personalized service the way Citibank does. By the way, the bank CAN be reached directly by dialing the sane prefix with 5051.”
“Having been a Bank of America customer for over 20 years, I experienced the best customer service from Kamal in Crystal Lake as my aunt and uncle needed help and she went far and beyond to help each of them. Thank you and your team for treating us like family. Truly means everything. Made our day.”
Open 24 hours
350 Commonwealth Dr, Crystal Lake
Banks
Open 24 hours
5745 Northwest Hwy, Crystal Lake
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“Home State Bank and Max Zagorski in particular were awesome to work with. I can’t say enough good things about Max and how great he is to work with and just how much he cares about you as a person as opposed to just a client. The whole process could not have gone smoother. I highly recommend Max and Home State Bank”