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“I agree with everything Zachary Benesh indicated in his review; Except in our case, Jose' fixed our refrigerator-freezer. He was very informative about the problem we experienced.”
“Glenda in blinds/flooring is great! She’s taken care of us in the past and we were so happy to see she is still there to take care of us again. She goes above and beyond to help with design and really knows her stuff! She’s so friendly and fun too!?Thanks Glenda—Tom and Carol”
6AM - 10PM
4850 US-14, Crystal Lake
Appliances
“It's always a great experience at the Crystal Lake Menards. Staff is so friendly and they go out of their way to help assist customers (IN EVERY DEPARTMENT). They always have what I need! thank you!”
“I can’t think of a time these folks haven’t been able to diagnose a vacuum repair or tell me just what carpet solution would fix my problem. Today I walked In With a 45 yr old Electrolux canister vacuum beater bar wand whose clip trigger fell apart. Mr Foreman never disappoints!! After a few moments comes out with a whole wand that they had to replace it and ‘get me back in business!!!’ TY TY TY!”
“The item ordered was on back order, it would have been nice for communication to automatically come from the company regarding the status (Amazon has spoiled the consumer).When I called the CS rep was courteous and made me aware of the situation. They offered to cancel the order if I desired. I canceled the order and within minutes my method of payment was refunded.You can't ask for much more, other than a little better proactive communication.”
“I was in need of some lumber and an employee by the name of maxwell went above and beyond to help me feel comfortable in the store. Even though it was thunder storming outside max still helped me load my car with lumber so I could stay out of the elements. I couldn't ask for any better service great work max.”
“I was in need of some lumber and an employee by the name of maxwell went above and beyond to help me feel comfortable in the store. Even though it was thunder storming outside max still helped me load my car with lumber so I could stay out of the elements. I couldn't ask for any better service great work max.”
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“We went to Grand Appliance for the first time to look at washer and dryers. We were met by salesman Don Von Ebers he was very helpful in showing us all the different brands. Very friendly and made it easy to choose new washer dryer and help with setting up delivery and install. Would recommend Grand and DON TO EVERYONE ! Tom and Cathy”