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October 2024 by Cindy Schilling
I called and spoke to an employee named Mike and he was extremely helpful in finding 3 different products for cleaning jewelry and gave me all the details of the products without me even asking, and the prices. He gave me the name of another employee in case I came in after his shift was over in case I needed help and the isle number of the products and where it was located in the store. A great experience!!! Thank you Mike! I was very impressed with the customer service, as it’s not that often you get that. Ace is the Place
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September 2024 by Jim Bossemeyer
This is the best place to go when you need expert service. I needed a special key cut for my electric bike. The associate helped research what kind of key and cut it perfectly. Had I ordered the key from the manufacturer, it would have cost $45. Ace did it for $6.
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August 2024 by threelittlewishes09
We live the Crystal Lake Illinois Ace Hardware and shop here frequently. Excellent friendly knowledgeable staff!
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July 2024 by Rae Nimeh
When they say helpful hardware folks they’re not kidding. Phoned in to hold a capacitor for me as they only had 2 left and were the only store with them available for 25 miles, while there one of the employees helped me find some long needed screws for a light fixture and they were the exact fit and capacitor was waiting for me at checkout. Unlike big box stores I prefer to talk knowledgable adults for important things vs having a 17 year old just show me where the aisle is. Thank you ACE Il be back as needed
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July 2024 by Sandra Parke
I recently visited Ace Hardware in Crystal Lake and was very pleased with how attentive the staff was, especially one associate named Leo. She was very helpful in finding my items and had such a friendly personality. It was easy to talk to. She was also very helpful in putting the 16 bags of mulch I purchased. I was very impressed with her strength. She was an extremely pleasant person , and I was grateful for her help. I will definitely return to this location because of her. Thanks Leo!
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April 2024 by Scott Grodeck
Five Stars. I support local owned businesses.
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March 2024 by jerry wielinski
Everyone is very helpful. Good for getting the part u need fast and getting back to work.
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February 2024 by George Klingelhofer
Handy location.
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February 2024 by Mike Krahn
Pretty of options for grill, flattop, and smoker accessories! Thanks, Ace!
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January 2024 by salvador avalos
Good servise
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December 2023 by Nataly Brannam
Great store, has a lot for barbecue. Lots of different home supplies, prices are higher than Walmart but you can find more unique items
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October 2023 by Dave Wahrer
Nice friendly and helpful hardware store.
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October 2023 by Benita Hutton
Very nice employees, helpful and knowledgeable.
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October 2023 by Mark Schwanke
Always friendly
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October 2023 by gary tischart
Always find the odd things you need.
