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December 2023 by cheryl verbeke
Best customer service I've ever seen
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November 2023 by Ryan Marlatt
Absolutely the worst internet provider in the area..connection.slow...af...customer service is non existing.. that's not an exaggeration. My hard line was pulled in over a year ago....and they "missed my house" .... still not hooked up...i dont even know how many months over asking when?...and no response from Joshua....im hoping this gets his attention..?
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October 2023 by Norman Welsh
Here are my comments:. installation was smooth and professionally done. The path to the house required going under two landscape areas and using your under ground drill went perfectly. Can't tell it's there. The guys cleaned up everything when done.. We've had service for two weeks and no interruptions.. download and upload speeds meet our needs for browsing the internet streaming services for the two of us. We selected the download speed of 280 Mb. It's nice to have the option of faster speeds if necessary.. The cost of service is competitive.. The team is friendly and courteous. We look forward to a long term relationship. Norm
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October 2023 by Timothy Pflederer
Joshua and team do excellent work providing fiber internet service to rural areas. We live in a rural area with poor internet for years. They installed cable with little disruption and now we have very fast speeds to stream and videoconference. They have been very responsive to our service needs as well with a personal touch in getting us set up (even helping connect my wife's computer). I highly recommend them.
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October 2023 by Wally Geyer
We're very happy with Rocket! Such a low price for fast and reliable internet service in our country neighborhood! Great people with very responsive customer service.
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October 2023 by Tim Gossman
Great internet service. We are out in the country so before rocket we were stuck with unreliable satellite internet that was very sketchy and slow. Rocket is absolutely fantastic with good customer service and very reliable and fast internet speeds.Very happy that this came to our neighborhood !!
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April 2023 by Jared Morr
Synchronous communication was difficult but when we were able to connect the service was excellent. The owner actually came out on a Sunday to finish our install because he wouldn't be able to make it our the following week.
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November 2021 by Jeremy See
Overall really good experience. Best unlimited data plan for rural places I could find. No contracts, and great customer service. Outages were more frequent than other in-town services I’ve had, but the problems were either fixed quickly, or we were kept in the loop with progress updates (this type of internet is more susceptible to mother nature’s impact, one of the costs of living on a farm). I would highly recommend this great, local service!
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November 2021 by Jeff Bean
Slow internet that is spotty and frequently out
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November 2020 by Lenny Thomas
I have nothing but good things to say about this company. Both of them were very professional and patient with all my questions and got the install done ASAP. Good communication the whole way. Very professional install. Friendly service the whole way. It was truly a pleasant experience. I will definitely be recommending them to everyone I can.
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November 2020 by Matthew Steffen
Quick service, neat service, respectful service, great speed... need I say more? Makes my family very happy!!
