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“Brett from State Farm was beyond helpful. He wasn't pushy. He was patient. Understood my needs not only in a policy, but worked with my busy lifestyle in order tto get one started.
He's super easy to work with, and I got a great price. State Farm wasn't even on my radar. I thought it would be way too expensive. But now I have them, and I'm grateful because I know they have a solid reputation.
I'm glad Brett reached out and made it easy to get coverage, even while I'm busy doing 10 other things!”
“Danielle Kellum was great explaining all the options we had and I didn’t feel rushed or pressured into buying anything. Very professional and flexible with communication!”
“Max was very helpful in helping get us set up with our multi car insurance. The detail and effort he puts into each customer is very impressive. Super easy to talk to on the phone and got us the best deals. Thanks Max!”
“You guys do an amazing job helping us with all of our insurance needs, especially in a pinch. Thank you so much, Melissa with helping me get insurance on my new truck on a late Friday afternoon for a long holiday weekend. You’re the best! ?”
“If you’re going to deal with insurance (something nobody wants to do), you might as well do it with Cole and Sam at Jeff Burtis State Farm. These two somehow manage to make insurance painless and I’m pretty sure that’s a rare skill.”
“Hayley is amazing! This has been the best experience I have ever had when switching insurance! Hayley was very friendly and took the time to answer all of my ridiculous questions. Hayley was very knowledgeable. I am so glad she was able to help me find a better quote! I wish I would have switched sooner! ?”
“Adam and Mary were excellent throughout this process but I struggled with other State Farm employees being misleading and I feel the Phoenix group did not do right by me on my claim!”
“State Farm...I think I picked a great insurance and Jamesetta she's the best so helpful and nice you can't go wrong especially with her help...thank you Jamesetta and the rest of the staff”
“2 things:
Staff here are always nice, and will do their best to make sure you're taken care of. I can never thank everyone here enough.
Secondly, customer service to the direct branch (not my agent) is just as dedicated and helpful. Shout out to Debbie. ?????”
“I was Greeted by a friendly customer service representative ( Edie Pullen) that was eager to assist me!! She very knowledgeable and explained my policy in great detail. More than satisfied with my office experience @FREEWAY Insurance.”
“They were very competitive with their quotes and thank you Philip for your candor and your genuine self. Something that there's not enough of in this world. I'm sure I'll be satisfied with the coverage that they have quoted me and have gone over with to make sure I understood each and every aspect of my homeowners and car policies. If you're in the area you can't go wrong!”
“Isaac made this absolutely shocking how smoothly and easily as well as quickly it went. He really knows his stuff and he saved me so much money I couldn't believe it so I could not be happier. I would recommend them to anyone.”
“Kaylie is fantastic at her job. She needs to have her own clients & office. I'm client #1. She always finds time to listen and find answers if she doesn't have them. She has a bubbly personality, is pleasant, and understanding. She's the best! Give her a raise!!”
“Very helpful and nice helped me with exactly what I was looking for and we were able to get service right then and there with a very nice rate . Highly Recommended”
“Recently switched all our insurance to the James A Robert’s Allstate agency. Elisabeth put all the quotes together in a timely manner, and then helped to customize and adjust coverage to fit our needs. It was a pleasure to work with a knowledgeable insurance person. We ended up saving a lot of money on insurance with this agency vs our previous carrier of 12 years. Thank you Elisabeth and James for the great customer service.”
“Mark and Susan are the best folks for insurance needs. They both listen attentively and provide excellent customer service. I highly recommend them for all insurance needs!!!”
“I love Kris. Informative, easy to talk to, responds quickly. He just did an excellent job for me, and I switched ALL my insurance coverage to him. Thank you for all your help!”
“Greg is wonderful! He has a great team that's always very helpful, they always provide excellent customer service.
They will get you and your family covered with the proper insurance that fits your needs.
I HIGHLY recommend reaching out to him today!”
“The associates are helpful, knowledgeable, and have great interpersonal skills. They and Mr. Burwell are always prompt in getting back to me, and really seem to care about our wants and needs. We have been with them for over a decade and highly recommend them.”
“I switched to State Farm about a year ago and had the pleasure of meeting Mark Shipp I have to say he is by far the best agent I have had very detailed, patient and professional anybody wanting to switch insurance companies, go see Mark Shipp he'll definitely take care of you”
“If you're a "snowbird" you need Jay & his team! We live between FL & IL & own property in both states. Jay coordinated our coverages with our FL agent and eliminated the mind-boggling task of keeping track of it all! We recently had our car stolen out of our driveway and had to contact Jay on a Sunday holiday weekend. He responded immediately and guided us through what we needed to do in a very traumatic situation.”
“Brain is an awesome agent, every concern ive had has always been taken care of, an he has always treated me well when it comes to claims, or any questions about my policies. One of the best in the area!!!”
“Talked to Tammy in great detail about my current Policy and adding an extra jewelry policy just to make sure I’m insured. She’s super nice & friendly, definitely the person you need in a crisis. I also learned some tips on how to protect myself, which made me secure. I’ve been with them since 2016 or 2017, one of those years… they’re very informative. Talk to Tammy! She’s my fave!!!”
“My father started using Gary Welch many years ago and when he passed away I kept him/them as my office and agents. I have never had any issues and the personal feel makes it even more worth it.”
“My experience with this agency was a absolute pleasure. I spoke with Chase, he was very helpful and knowledgeable about the policies I needed. He didn't try to sell me anything I didn't need. It was a pleasant experience. I will recommend this agency to all of my friends. Thanks again for the best experience I have ever had with an insurance agent.”
“(Translated by Google) The agent is very kind and always answers my questions and has helped me manage the application, in addition to helping me get the best price.(Original)Muy amable el agente y siempre responde mis dudas y me a ayudado a manejar la aplicación además de que me ayuda a tener el mejor precio .”
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“Rich has been in this business for many years. I remember being a small child and going into his office with various family members. I turn 40 next week...no longer a child. I recently had to inquire about a vehicle/policy information from the office and received such great help from the staff. Could've easily avoided my request but didn't. She obtained the info I needed from a policy that was over 20 years ago despite me no longer being a customer (moved out of state). You don't just get the Rich Dierker Agent, you get the amazing/friendly staff that treat you like you are family!”