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February 2024 by J V
Manager on duty ( African American Lady ) needs training and how to talk to people better. Will not be coming here again.
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December 2023 by Rosie M.
Needed item in baby dept. Asked pharmacist and she just told me anything and sent me off searching for item. Whelp... item not in store per cashier. What! He stated the pharmacy is a separate intitity from store and has no idea what is on shelves. Okay.... So why is she misleading people and raising their time????? Who by the way had a nasty attitude upon me entering the store. Karma kicked in when he had to check me out and I said I was going on YELP to do a review. Location with rude employees: 13501 Cicero, Crestwood IL. I've gone here on several occasions and it's the same vibe. Employees appear as if you wasting their time.
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November 2023 by Phillip Swansey
Picking up prescription
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November 2023 by Veronica Kowalkowski
Me and my fiancé have been using this pharmacy, my fiancé has been for the past 24 years, since he was 6 years old. Over the years the customer service has declined tremendously. My fiancé takes a medication not covered by insurance, and was using a discount card. First he was told OUT OF NO WHERE that he can’t use a discount card because he has Medicaid, which doesn’t cover his prescription. Then we called customer service and they said basically the pharmacists can make up any crazy rules they want. No then when he called to cancel his prescription, he was told that they take no discount cards at all. This is the ONLY Walgreens in the area that has this policy. We are beyond disappointed. I work in pharmacy as well so I will be taking care of our whole family’s prescriptions with my wonderful team. Our entire family will never step foot in this pharmacy again.
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October 2023 by Fredell Belle
When someone gets out of bed to run and grab a few things and get to the door 12 minutes before closing: the doors are locked and no one is visible. Other cars pull in the lot and I have to stand there and tell them that no is in the store. Do better!
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May 2023 by Lisa P.
Neighborhood drug stores are not the same as the days of grandma. I am thankful and appreciative for Walgreens; always in and out leaving with just what I need. Allergies were acting up and while waiting for my prescription, I took a look at all of the pretty things for Memorial Day. Which could definitely double for July 4th.
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March 2023 by DG
Management needs to stop people from coming in and asking customers for money. It happens at the register all the time. As soon as the cashier gives you your change, someone comes up and asks if you have any spare money. So annoying.
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March 2023 by Dave
Management needs to stop people from coming in and asking customers for money. It happens at the register all the time. As soon as the cashier gives you your change, someone comes up and asks if you have any spare money. So annoying.
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October 2022 by Pat G.
I ordered a few items from Walgreens to accompany my food order. Much appreciation to the DoorDash drivers with assisting customers to obtain items separate from our food orders, the convenience factor alone speaks volume as to how accommodating the DoorDash drivers are. Thank you!
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February 2022 by Renita Robinson
The reason for the 2stars on 2/10/2022, I went here to get second covid vaccine it cause me a lot of problems the young man that gave me the shot on that afternoon at 12pm he was very nice and intelligent but need more education in giving shot he first of all give me my shot close to my shoulder secondly I blood and yes he apologized. But now I'm suffering massive pains down my arms and underneath armpit. I pray that it's nothing damaged on my left arm.
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January 2022 by Adam Grygus
What a joke, you need your meds, they close the pharmacy at 5pm. Will go down the road to midlothian, atleast they work longer, not 9 to 5!
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December 2021 by linda jackson
I love my neighborWalgreens, but sometimesthe lines can be little toolong.
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October 2021 by Donald Muhammad
The female employee on duty this morning , was more worried about me stealing than providing customer service. Lack of customer service skills, very disinterested and unknowledgeble.
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October 2021 by jalyssa
Speedy & friendly service! I love coming here!
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September 2021 by John Walsh
It was clean but they need more help at the registers
