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July 2024 by USA Guy
Kayla Walker took care of me while at the store. She is so proffesional, yet personable, and a joy to do buisness with. She is well educated and easy to talk to. She found some outdated settings and corrected them for me. I am 100% pleased with her and totally satisfied. Thank you Kayla for an enjoyable visit to your store.
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July 2024 by Nancy Bosgraaf
Very happy with purchase of new phone. James was outstanding. He explained all very well to me. Answered all questions so I fully understood.
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July 2024 by Bakhtyar Afridi
I swear this is one of the worst Verizon store. Customer service is as bad it could get.
My God..
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June 2024 by Needa Vacation
I had Kayla very knowledgeable and confident in what she was selling me. Had me in and out of there in 20 minutes, didn't pressure me on things I did not want. Came for internet service and so far so good easy process.
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June 2024 by Steven ALVARADO Dimok66
Kayla walker at13348 s cicero crestwood is the best retailer I ever seen she was taking care of 5 Customer's all at the same time ..unbelievable
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June 2024 by Greg Geiss
Stay away from the Crestwood location! The employees have no idea what they’re doing and the managers aren’t any help either. I had billing issues that they couldn’t get fixed for 3 months, called corporate Verizon and it was all fixed in 20 minutes. You’ve been warned
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June 2024 by Annie Banks
Customer service was excellent
The best I had in quite some time.
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June 2024 by Kenny Gorski
Don’t go to the store. They are offering promotions that don’t actually exist and then will raise your bill. Store manager was no help either
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May 2024 by denis z
Placed ordered and arrived not available for pickup
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April 2024 by Anaya Ray
SCAMMERS & FRAUDULENT ACTIVITY. I posted a review 2 weeks ago regarding a promotion that went completely wrong and resulted in me going up to this location about 10 times now. After days of talking to customer service it has been discovered that my extremely high bill (2k) is because of fraudulent activity on the general managers end. It’s truly sad that this third party Verizon store scams customers out of their money and acts as if they are “waiving” fees and giving us “the best” deals. Please be aware of third party Verizon stores ESPECIALLY this one.
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April 2024 by LaDonna Jefferson
Upgraded My iPhone 11 Pro Max To A Blue Titanium iPhone 15 Pro Max 512GB.
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March 2024 by Jeff Atwell
Gabi was very friendly, professional, and knowledgeable. Great experience.
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March 2024 by Arielle White
Titus is awesome work with him
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March 2024 by Violeta Torres
Kayla was both personable and professional making our experience great despite the amount of time needed to meet our needs. Kayla was patient and thoroughly answered all of our questions.
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March 2024 by Leona Mendez
Titus and Nick were both great!!! They both took their time to help with transferring over from our other provider and explained the differences in phones… Definitely recommend this store if they are there!
