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March 2024 by Jimmy Persino
My go-to place for my mocha Frappuccino when visiting a property I own nearby. Staff is always friendly and accommodating.
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March 2024 by Maria Nevarez
The honesty for charging me the wrong order knowing I would have drove off made me feel amazing thank u so much ?
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March 2024 by Grzegorz Konowalik
Ordered Americano with extra cream and sugar, got neither. Food was ready and getting cold while I waited for my Americano (among 2 other drinks) for more than 15 minutes. Furthermore, they were out of the new flavor that they're advertising, which was the reason I even went there in the first place. It felt like I was at a knock-off gas station Dunkin donuts (no offense to Dunkin)
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February 2024 by Noelle Covey
My husband and I order from the Crestwood location very often but lately, we’ve had very bad experiences. Most of the employees are nice but there is one person that is very rude and consistently makes our orders wrong. I don’t want to put her name in here but she has lime green hair. I can’t name every single instance that we’ve had a problem with her because this message would be 10 pages long, however just recently, my husband went in there and she made my drink wrong not once not twice but three different times and got more rude each time My husband told her it wasn’t the right drink. It wasn’t a complicated drink there was no add-ons. It was just a plain hazelnut shake and espresso and she kept making the hazelnut cold foam drink even though my husband told her it was not the right drink. Then, the next time we were in there, which was the next day she must have recognized us, and while she was making our drinks, she took one of the lids for our drinks, rubbed it all over the counter, which had Liquid on it from other drinks that had been spilled, and proceeded to put the lid on one of our drinks. Today, my husband stopped in after work, and he waited 39 minutes for two drinks because she was ignoring everybody that was in the café and just taking care of the drive-through even though there were two other employees making drinks for the drive-through. But she had time to take care of two people that walked in after us, and they seemed like they were her friends. She took their order and got them their drinks before she even started making ours. Like I said at the beginning we stop at this Starbucks very often but with how rude this person is it really makes me consider going to a different Starbucks.
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February 2024 by Alfred Coleman II
They have the new clover vertica single cup, on demand brewer.??????
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February 2024 by Andrew Sherman
Employees were on the inside playing music so loud yesterday they had me repeat my order several times and they still got the order wrong. Atop of that looked so disorganized and messy on the inside, im sure not revisiting.
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February 2024 by Stashh
The employees music was way to loud for my comfort I couldn’t hear my self think or my friends as we were studying. Next time I will bring my decibel meter to record for
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February 2024 by christopher bell
while attending this Starbucks the music was way to loud. After we asked them to turn the music down we the employee turns the music back up.
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February 2024 by KLG Gamboa
Music was too loud and they couldn’t hear my order.
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January 2024 by Ivan P
A very sweet and pretty girl made my coffee, I couldn’t take my eyes off her ?All staff are polite and professional. I'll definitely come again!
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January 2024 by Notary Cheetah LLC
One of my favorite spots to do business meetings in. The stuff is friendly, and my coffee is always good. I have very easy orders so there's no way someone could mess up. See you soon!
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January 2024 by Team winski
This is the worst customer service I received at this location, the lady at the cash register was very rude, inattentive, and very unprofessional; she seems like she was more focused on clocking out for lunch. I went in to ask for an exchange and all i received was a nasty attitude from her and she quote “the receipt looks goofy”, which is so uncalled for. The receipt clearly had the address. I handed her two receipts. One was for a gift card. The other one was for a cup. She just didn’t want to do her job. The way she conducted herself was very unacceptable. I’m so disappointedColored hair heavy set white female morning shift
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January 2024 by Erica Buckson
I came in from out of town and of course I had to find a SB. This was the closest location and my order was ready upon my arrival. The drinks were placed under the correct letter as well as the cups were clean. This may be small to some but to me the it was EVERYTHING. I HATE having a messy cup making my hands sticky or the bottom being wet that needs to be wiped off. The drinks were delicious as well. I normally get the same drink all the time and with each location and different barista the taste is always different with it sometimes not being good. Today the drink was on point!
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January 2024 by Maredeth Teamer
I just had the absolute worst experience at this Starbucks. The customer service at this location was never the best but it wasn’t this bad. So I go in to buy a tumbler for someone. I have to wait for someone to check me out. That was ok because they were busy. The girl that checked me out can’t pay attention because she is picking a scab on her knuckle. I pay and I have to ask for a bag because once again she is picking a scab. That was so disgusting. Then she doesn’t offer to put my item in the bag she just gives me the bag for me to do it myself. I just hate giving money away to an establishment that can even provide customer service.
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January 2024 by Montoya Morgan
I ordered in the drive-thru. Everything was hot and not a long wait.
