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“I came to this store today and received excellent service. The woman was very patient and get my package together for me. I greatly appreciate all of the customer service and care for my package.”
“Dan is the man at the UPS store #3922 On 9923 Ridgeland Avenue In Chicago Ridge Illinois!I had more than a handful of Amazon returns, and he was super helpful and kind. Greeted soon as I walked in and there were a line of people and he was flying solo on a Saturday during peak hours. I can’t stand post offices on the weekend due to the attitude of most employees. That’s why I go to the UPS store and he was super efficient and quick and nice to everyone including myself.I managed to get all my returns from Amazon and even managed to pack two big items in boxes and he was super helpful with all of it and even with the email labeling components of the more challenging returns.Dan did not ask for me to leave this review in fact if he did I never would have. I get my eyebrows done and I go to salons and make up services and they are always asking me to leave them reviews and just the suggestion alone is a turn off, and I tend to resist. People want to leave good reviews without being asked to. He probably already forgot who I am and I don’t care. I hope he gets to be the manager if he isn’t already or a franchise owner or something because he makes UPS look good and Amazon returns that much easier. Thank you for all that you do, Dan!!”
“If you're looking to drive for a company who cares about their drivers look no further. I've been a part of the Brite family for over 4 years and I'm so greatful I made the choice to come here. Pay is great & always on time and they'll get you home when you need to be home. Office staff is great & dispatch keeps you moving. Max & the after hours crew are amazing as well and always extremely helpful. All equipment is new and well maintained by the onsite shop. If you want great pay, great home time, and to be treated with the respect you deserve then join the Brite family.”
“Trinity, Deja and Tiffany were a great help and such a pleasure to be around. I appreciate their professionalism and commitment to be of service to our community. Thank you ladies for making my day!!”
“Kelly saved the day. This is always a good, reliable, convenient store but I had a horrific Amazon return involving 84 boxes & a messed up Amazon return process yet KELLY made it happen with minimal expense. She was calm, charming, helpful, never stopped smiling when I was about to lose it, and made the whole mess as efficient as possible so I could get my large amount of money back. She is an absolute treasure.”
“I thank the company and its employees My Vladislava Gintarasa Rayana for the quality service. They help, advise, resolve issues. I wish them further career growth. Repeatedly throughout the year I sent parcels to Russia, observing customs rules. Everything was delivered safe and sound. Fast Reliable Convenient. Thanks for the excellent service. I recommend everyone to send parcels to Russia with this company. Success and further prosperity of the company”
“The customer service is amazing. You’re in and out in less than 2 minutes. I had to buy a box and ship 44 items. TJ helped me pack everything and taped everything up. Very fast process. I love it here. I travel all the way here because the location near my house (south holland) will charge you for breathing. They charge for everything and are not helpful. Glenwood location is the best!”
“I think most people get online to give reviews when they are angry, but fewer get on when they're happy. I just want to share my experience at this store:
I'm a regular customer, I've even paid for a personal mailbox at this location. The two staff members cared to learn my name. They are friendly, greet me when I come in, and add that old-school personal touch that one only hears about.
Even when they are very busy (which is often), they are courteous and respectful. I've seen customers come in who didn't follow the return instructions on their labels (some packages require the *customer* to do the packing while others the store does), but the staff don't lose their cool, even when the customer gets angry and sarcastic.
I've seen them bend over backwards to try and help customers figure out their last-minute needs.
I know that I enter and leave this store smiling every single time.
All in all, I'm a loyal customer and will remain so as long as I'm living in the area.”
“Shipping during the holidays is always a nightmare, I was fortunate enough to come across Marlene . She was extremely helpful and patient with helping me ship my packages. Prices are also super affordable. Will definitely be going back!”
“There is very helpful I came in the big box full of gifts I want it to ship every other store I want to wanted to charge me so much the help me by fixing my box and giving me a 10 % discount it was worth it and they give me more than one option to choose I chose the best one that fits me thank you guys I will stop in again .”
“Jacob helped me 2 times getting paperwork notorized and sent out. He was super helpful and quick mannered, the entire team inside is really professional and quick with help. Really appreciative of their calm and helpful demeanors”
“Good and affordable prices. They offer everything titles and plates. Chicago city sticker. Plate renewal. Money transfer. Money order and they do income taxes.Fair and reasonable prices. They offer all titles and plaques. Chicago city sticker. Plate renewal. Money orders. Send money to Mexico and make Income taxes.”
“I’ve been here many times and they’re always so helpful when it comes to photocopying and when I bring my packages in, they are always friendly and helpful. I feel their service Is outstanding.”
“Donna was AMAZING to say the least. I am so very grateful that she was there at that moment to help me, walk me through things and be so kind during it all. She is the definition of great customer service.”
8:30AM - 5:30PM
3400 W 111th St, Chicago
Shipping Centers
“Our business has had a mailbox at Chicago Lockbox for a few years. One location to drop off and collect mail/shipments as well as buy a box, envelope, etc is a great time saver. They also have a fax machine (for sending IRS documents, etc). Copy and notary services are a great bonus. I love this place.”
“I moved cross country from WA to IL. Other companies were changing 3-5k just for basic shipping services and because of where I lived it would not be convenient with any service. I had to rent a truck to moved it to the large trailer and they where so accommodating to my need for more time. Pickup was a bit confusing (it is not a service they do often), but they made sure my movers were able to go trunk to truck (this saved time and money). This is an unconventional option, but worth it for cost savings.”
“Oh my Lord! So I went in to ship a package to my daughter and walked out with aloe juice, CBD oil for my mom's knee, and whipped Shea cream for me. This place is a gem, and the owner is just sweet as apple pie!”
“Loretha was exceptionally helpful with my poster order. I had no idea what to do and she was able to work things out for me. She called another location to make sure they could print it and took great care of me. My poster was ready and delivered to her location in less than 24 hrs. Her customer service exceeded my expectations.”
“I can't say enough good things about the people working here. They came through for me when I really needed them. Mr.Virad Thao was amazing and I Highly recommend this place.Thank you to all Estes Staff.”
“Went in to drop off package very quick and efficient process. Staff was very friendly and helpful. I accidentally left my wallet behind. Called the next day when they opened and they had it for me to pick up. Appreciate their honesty and customer service. Would highly recommend.”
“(Translated by Google) Very professional and nice service. I recommend everything always went very well. I recommend(Original)Bardzo profesjonalna i miła obsługa. Polecam wszystko zawsze bardzo dobrze przebiegało. Polecam”
“Dylan was great the first time I went in for my passport photo! Charvaez also was so nice and friendly and ready to help with whatever I needed. Fantastic attitude, amazing customer service here. :)”
“Updating my review: I had a better experience today at the print center where Ashley was a gem. They got rid of their old fax machine, so I needed a bit of a tutorial on how to get the system going. She was the only one there and was multitasking to help all of us. I appreciate her asking me if I needed help as I looked lost. I thankfully figured it out after she showed me. I asked her if the digital cover sheet is extra, and she said it's included. I ended up getting a refund for 1 page which I appreciate. The new way to fax is so much quicker, and I am looking forward to coming back here. Hopefully Ashley will be there again, and by the time I got home maybe like 10 minutes later, I called the facility I was faxing to and they already received it. I'd recommend this place to anyone in the area looking for a Staples, print center etc.”
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“I came in on 7/2 little before closing and I was helped by Sharon. She was very pleasant and sweet. Very calm , cool , && collective. She’s kind and great customer service . Give her a raise because MOST TO OFTEN people have HORRIBLE customer service . Hers though ? Immaculate *chef kiss* ?”