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November 2023 by Jenny S
April was extremely helpful and polite. We know we received the best deal and service. Highly recommend the Mattress Firm in Crestwood.
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November 2023 by Catrice Brown
April has the best customer service ever. She went above and beyond to help my husband find the most affordable and comfortable bed set that best fits us. And since I’m pregnant being Comfortable was the biggest priority right now. We appreciate you April and thank you so much for the help ❤️
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November 2023 by Alexis Olimpijev
April is absolutely a beautiful soul. She was friendly when I walked in and made sure I was comfortable. She also explained why certain beds are the way they are. I am extremely happy with my purchase and service. I will definitely be coming back for all mattress needs.
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November 2023 by Gail Walker
I walked into Mattress Firm looking for the perfect mattress. I met the sales representative April. She was kind, knowledgeable & professional. Even though she had many customers to work with, she took her time with all of us & explained everything I needed to know about each mattress. She went above & beyond to help me make the proper choice, talk to me on the phone within the parameters of my work schedule & a delivery schedule. I am happy with my mattress & everyone who was involved in the process. I recommend visiting Mattress Firm if you are interested in purchasing a mattress.
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November 2023 by Amy Carrillo
I called this place within minutes away from closing time, looking for a specific mattress I needed ASAP (next day). I had already called a few other places nearby with no luck. When I called in to the store, April let me know they didn't have that mattress in. I was a bit disappointed and ready to continue my search calling other locations, BUT she quickly went out of her way to check other stores (which other reps at other locations said they couldn't) and to my surprise, she was able to find one and get it transferred in for me by the next morning. I am beyond thankful for April having gone the extra mile helping me get the mattress I needed, in such a quick turn around time, and for being so willing to offer her help and business. I will definitely be coming back here.
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September 2023 by Harriet Kielty
Wonderful, caring sales person!! She listened to our situation and gave us several good options to choose from. We could not have asked for a better experience.
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September 2023 by Jason Rogers
April was the person that helped me through my mattress journey and she was absolutely wonderful. She was very patient, informative and helpful. She asked questions to better understand my needs and in the end I left with a great bed well within and actually below my budget. Taking advantage of the Labor Day sale helped as well.
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September 2023 by Carolyn Wallace
April was incredible and helped so much when I came in to try a new mattress. I was so grateful for how understanding she was and I would have been lost without her! Thank you April!
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July 2023 by Allan Grohnke
My wife Paula and I just had the most pleasant experience purchasing a mattress from this location with the help of April. She inquired about our likes and dislikes and guided us through the showroom. No type of sales pressure. Just wanted to share all the options available. Set up delivery to our needs, also. Highly recommended!
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July 2023 by B Collum
Both ladies were great! As I was walking into the business one of the ladies was leaving out when she realized I was coming into the store she came right back in introduced herself and helped me! She was very knowledgeable! I told her the pain i was experiencing on my body, she told me what was wrong with my mattress at home & she was correct! We picked out the perfect mattress! Highly recommend
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July 2023 by Beautiful Hopes Seven
If you can’t keep your promise, please don’t make one. It was horrible, but I’m glad we aren’t going here again.We were looking for a bed since we had a plan to move in to a new place. Ordered a king size mattress after looking and trying out different beds at the store. A guy helped (forgot his name) us and he seemed very helpful then.We asked for a specific date to deliver the new mattress. We were supposed to get phone call or email which we never received so we called, and the guy told us the order was not processed after we paid $1500…The guy told us to go pick up a different mattress that was available on that day (supposedly $70 more expensive being compensated) to a whole another location with OUR rented truck.This whole thing messed up our move in day and to return the truck on time because we had to make multiple trips to move more stuff.If we had our bed delivered to our new place on time, we didn’t have to make multiple trips that cost us more gas and miles. And $70 more expensive bed that we didn’t even ask for… smh.
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June 2023 by Johnny LaRue
April at the Crestwood location was our salesperson—and my wife and I wish all salespeople were as truly friendly, honest, helpful and trustworthy as April is! No pressure, no sales gimmicks! If you need to buy a mattress we highly recommend working with April!
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June 2023 by Tamme Pompilio
Easy, quick, and pleasant experience. I think the ladies name was Maria, she said it when I walked in but I didn't hear it. She was very knowledgeable and courteous as well as going out of her way to make sure I got what I wanted. You can't get that at Hassleless!! Will come back for any future needs.
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June 2023 by Howard Pampolino
Amazing service. My dad tried out different beds, he was able to get the right bed at an affordable price as well. Will definitely shop here again in the Crestwood location.
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June 2023 by Karen Johnson
Best service ever I am satisfied with my mattress I can’t stay out of the bed. If you want something good you have pay well for it. This mattress will last forever
