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November 2023 by Mauro Lopez Jr
The lovely African American women behind the counter there has so much knowledge you won't go wrong with her opinion
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November 2023 by Shadi Nofal
This location tried to rip me off. Sold me a used game as new. Told me it just had the wrapper off other than that it's a brand new game. I get home and for one the disk wasn't even locked in place, the case had several dents on plastic, and then I see there was a used game sticker on the case that was ripped off with only a little bit of the sticker left. If it was new and just not sealed how is the sticker gonna be directly on the game case and not on the cellophane that was taken of? and why was it even ripped off in the first place?? Then when I get there to complain and return it they try arguing with me telling me she told you it wasn't sealed. Like are you serious right now? Will never ever go there again and gonna call corporate to complain and cancel rewards and credit account.
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November 2023 by DonJuan Diaz
I've been to a lot of GameStops in my days, but this one is by far the friendliest. The staff here is phenomenal and very knowledgeable about the products they are selling.
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August 2023 by Samuel Statham
I just got my Pokémon Go Plus Plus from here. Great customer service, it was fast and easy, and I am a member so I get to use points which give discounts.
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August 2023 by ladonna colbert
The workers are always cheerful and very helpful. This is one of my favorite Gamestop's. Always a pleasure to shop here.
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July 2023 by Batman
The gentleman that worked there yesterday around 3 was absolutely horrible, I’ve shopped at this GameStop over 20 times, I just wanted information about selling a game and I knew the value was going to be low, but he was real rude about it. I work in retail and this guy wouldn’t last a day working for me..hopefully he gets some better training soon…
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January 2023 by Liz Martinez
Organize and clean. Costumer Service is awsome.
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November 2022 by Lanita Harrison
Love Game Stop.Nice and friendly in Crestwood Illinois.Great customer service. ?
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October 2022 by Mary Sanchez
This GameStop is super organized compared to the other ones I've been to. The guy working up front was super helpful and super nice. I'll definitely come by more often to this location ?
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October 2022 by IIvII Trax
I had an issue with my Xbox series x called Calumet City they weren’t able to help me. They told me to call Hammond because if I needed a replacement they will have it. Called Hammond and the gentleman heard me out and pointed me out to crest wood location that he spoke to the associates and they are aware of myself coming. I walked into crest wood and seen the associate walk to the back and grab my replacement Xbox that had my name on it!!! Both Lorne and Jewell were professional and handled my situation! I felt like this was the best experience I had in a very long time maybe since I was a kid. I’m just happy that I didn’t have to wait weeks for a console and that GameStop kept up their deal as far as the warranty concerns. Very good experience from you guys! Thank you!
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August 2022 by Alex Lopez
Very nice staff, and found what I was looking for :)
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July 2022 by Laith Abad
Been coming to this place since I was a kid.Only fond memories and nice people
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July 2022 by jamie nolan
The store and assistant manager are always super helpful. The store is always clean too.
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May 2022 by Adrian Garibay
Crestwood gamestop is very humble when u walk in and the workers are very helpful. They will help u find what u need and looking for.
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April 2022 by D C
I went earlier today Really BAD COSTUMER SERVICE!!!! Gamestop caucasian male associate gave me & my little brothers Trash Attitude ? when we had just stepped inside the store it was only us and another person inside the store I can only imagine when it gets busy by far the Worst experience Ever!!!
