Department Stores in Crestwood, IL

“This experience at Kohl's was much better than any experience. I've ever had at Kohl's in the past. The store was remodeled. Everything was neat and clean and easy to find. I had an exceptional lady. Check me out and help me to get a savings of over $500 on my purchase. By simply opening up a Kohl's credit card. Everyone on the staff was needs. Friendly kind and helpful. I would definitely recommend this Kohl's location to family and friends and I will definitely be returning again very soon.”

“My visit was Great! I had a problem checking out & 3 wonderful ladies helped me until the problem was solved. You don't get this kind of service at most stores.”

“?? Hey fellow Google Maps users! ☺️ I went to the Ross at the Crestwood location on 6/09/24 from around 9:30 am - 11:00 am.

?? Items: They had a decent selection of items. I was specifically looking for more workout clothes since I’m a sub Group Fitness Instructor at the XSport not too far from the Ross. I ended up successfully finding some new workout pieces to add to my wardrobe.

? Atmosphere: I thought the atmosphere was okay. I did find it rather strange that they had no music playing. I was literally shopping without music for like about an hour to an hour and a half lol. ? They didn’t play misic until around 10:30 am or closer to the time I left the store. At other Ross locations and other retail stores, they usually play music, so I just thought it was strange that they didn’t play music right away.

⭐️ Customer Service: I thought customer service was great. The line wasn’t too, but there was only one person at the cashier register at the time. I ended up doing a return before doing my purchases. Unfortunately, I wasn’t aware of this. I attempted in returning a cologne that was in a tin container and cashier/sales associate let me know that unfortunately I can’t return cologne since it wasn’t sealed.

?️ Overall, I had a good first experience with my visit at this location. I will definitely come back if I’m ever in the area.

? I hope this review helps Ross & its current and future customers.

Have an amazing day! ☺️”

“1st time there since Covid. That place is huge. For the first time I checked myself out. They need more Amish Potatoe salad and workers in the deli. It's a good store.”

“I used to dread going to this Walmart, but they've definitely improved over the last few months. I went in the store to shop a couple of times within the past few months, and the shelves were neatly stocked and the employees were all super polite and helpful. Then today, I decided to try grocery pick up again after about a year of giving up on them. The majority of my large order was in stock, and they brought it out pretty quickly with how busy the pick up area was. I waited maybe 5-10 minutes tops. The man that loaded my groceries was very polite and even brought my bread items up to the front without me having to ask. I was missing one item, but it's definitely not a big deal considering how big my order was and how terrible their grocery pick up used to be. Glad I decided to give them another shot.”

“I used to dread going to this Walmart, but they've definitely improved over the last few months. I went in the store to shop a couple of times within the past few months, and the shelves were neatly stocked and the employees were all super polite and helpful. Then today, I decided to try grocery pick up again after about a year of giving up on them. The majority of my large order was in stock, and they brought it out pretty quickly with how busy the pick up area was. I waited maybe 5-10 minutes tops. The man that loaded my groceries was very polite and even brought my bread items up to the front without me having to ask. I was missing one item, but it's definitely not a big deal considering how big my order was and how terrible their grocery pick up used to be. Glad I decided to give them another shot.”

“I used to dread going to this Walmart, but they've definitely improved over the last few months. I went in the store to shop a couple of times within the past few months, and the shelves were neatly stocked and the employees were all super polite and helpful. Then today, I decided to try grocery pick up again after about a year of giving up on them. The majority of my large order was in stock, and they brought it out pretty quickly with how busy the pick up area was. I waited maybe 5-10 minutes tops. The man that loaded my groceries was very polite and even brought my bread items up to the front without me having to ask. I was missing one item, but it's definitely not a big deal considering how big my order was and how terrible their grocery pick up used to be. Glad I decided to give them another shot.”

“I used to dread going to this Walmart, but they've definitely improved over the last few months. I went in the store to shop a couple of times within the past few months, and the shelves were neatly stocked and the employees were all super polite and helpful. Then today, I decided to try grocery pick up again after about a year of giving up on them. The majority of my large order was in stock, and they brought it out pretty quickly with how busy the pick up area was. I waited maybe 5-10 minutes tops. The man that loaded my groceries was very polite and even brought my bread items up to the front without me having to ask. I was missing one item, but it's definitely not a big deal considering how big my order was and how terrible their grocery pick up used to be. Glad I decided to give them another shot.”

“This is not the Burlington Coat Factory I grew up with. That one was a class act and more like a department store. This one was more like Ross or TJ Maxx but more raw with lots of red signs. I went on a Saturday and it was like Xmas time with clothes everywhere... Like the store got shook upa little. I went there to find a coat and they had the best selection of coats in the area, but it was not easy to pick one since the aisles are tiny and I was stepping over clothes or moving clothes aside to see what was hanging beneath. After finally finding something, I went and got in line... A really really long line. After what felt like ten minutes (but was probably five) of me not moving more than a foot, my daughter and I gave up and decided to Co. E back another day. If our stuff was gone, so be it.With the store as messy as it was, I'd hate to think what xmas is like at this store. I recommend you visit on a weekday... Probably in the morning or afternoon, as this place had a ton of people. I don't know if they were understaffed or just couldn't keep up with the crowd... I also couldn't see the registers so I don't know how many people were working the counter... But I'd say busy busy busy...and definitely some good deals. I will go back on a slower day.”