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March 2024 by Mo Mo
Went in needing a storage unit and not knowing to much about them. Manger Mr. Edwards was knowledgeable about the units and helped me pick out the right size that I needed and can afford monthly. So far I’m satisfied with IStorage and would highly recommend.
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March 2024 by Armaria Broyles
I would like to thank Abita for helping me get the right storage unit today! He is a very pleasant individual who knows the ins and outs of his job thank you so much!!
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March 2024 by marcell black
The price is very affordable, thank you Mr.Atiba Edward's for your assistance
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March 2024 by Lisa Smith
Great customer service from Atiba at Crestwood location -
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March 2024 by Art
I just rented a unit and Atiba was very professional and showed good customer service. Thank you again.
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March 2024 by S K
Atiba did an awesome job explaining everything about renting a storage unit at their facility. He was very patient and understanding in meeting all of our needs. Great attitude and customer service!
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March 2024 by Tanga McGee
This location is very convenient for me next to Walmart. The manger, Atiba, was professional and very helpful. His customer service skills is why I choice I storage over another storage company.
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March 2024 by Michael Green
I had a great experience with moving into my unit very quick and simple. I really appreciate Atiba Edwards he had provided terrific service to me. Top Recommended Storage Facility.
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March 2024 by Max Henderson
Good attention ??
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March 2024 by Michael Brengard
Seams they are slacking on the maintenance at the place
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March 2024 by Armmia
Atiba gave excellent customer; kind and friendly, was very pleased!
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March 2024 by riccardo richards
I had a good experience and excellent customer service while booking a unit here. Atiba Edwards is the right person for the job. He knows the business, very detailed oriented and pleasant. I was beyond impressed with him and comfortable working with him. Couldn't ask for anyone better. He kept his word and made things go well.
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January 2024 by atiba edwards
This location, as well as the District manager( AJ), is very good at working with customers and has the patience to listen to all your needs. I definitely recommend this facility. There was an issue I incurred whereas the gate was not working and within a reasonable time AJ had the right people on it and I was able to get in with no problems. Thank you again.
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January 2024 by Jim Salvino
This is actually a Negative - 4 Star Review.The most horrible place.“No one ever answer the phoneThey have been closed the last 5 days even during normal business hours. It's a shell company you can not find a live human anywhere here. I have been trying to access my storage the last 6 days. However even though I received an email stating I could Move right in. There is a lock on my Unit and no one is responsible for this entity. You can not find help Anywhere. Call the number on the door and open a complaint ticket. Yes, sir we will rush this to a supervisor and they will respond in 72 hours. The level of Incompetence you will experience here is something I have never witnessed before.. Horrible Horrible Horrible this Company will waste so much of your time... Don't be sorry. Sorry, is an excuse for an ignorant person to be ignorant again. And there is plenty of Ignorance here. Stay CLEAR.. No management, no workers , nothing its a ghost business.UPDATE NOV 29TH, 3.15 P.M. I called the number left by the owner who responded to this email. Same situation and experience from the owner. No one answers, its a run of the mill shell game here press 1 for this press 2 for that. Sorry, no one can help you please leave a message. Ya, i did that with you about 15 times here. I'm unit 194 at Crest wood go ahead at this time and process the refund for me. I will not be needing your service or assistance. As it doesn't exist. Ignorance! And you have the nerve to list a person for Acquisitions for this company... I believe this shows a very bad look for you and shows how much of problem this entity really is.Update 12/29/2023 Istorage is still a ghost entity. I suggest everyone who has an issue with Istorage due a charge back on their credit cards. Once enough charge backs happen. This is when you tell your financial institution you did not receive what you ordered. And you would like the charges reversed. I had to cancel my credit card and have a new one issued as Istorage was making unauthorized charges on mine. Do not give this entity your credit card number unless you want at least 4 hours of your time wasted. If you have that to offer great!
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December 2023 by Laura Lasso
No one ever answers the phone. Half the time there is no one in the office. How are payments supposed to he made with no one available.
