Burlington in Crestwood, IL, is a popular discount store offering a wide selection of products for the whole family and home, with discounts of up to 60% off other retailers' prices. The store features clothing for women, men, kids, and babies, along with beauty products, shoes, accessories, and home décor. The store often runs a Red Hot Clearance Event throughout the month, with weekly markdowns marked by red tags, making it a good place to find deals, especially during back-to-school shopping season. Customers appreciate the great prices, such as polo shirts that cost less than at other stores like Macy's. However, the shopping experience can be challenging due to the store’s busy and sometimes messy environment, especially on weekends when aisles are crowded, and items are scattered, making navigation difficult. Long lines at checkout are common, with often only two cashiers working, leading to waits of 20 to 40 minutes, which can be frustrating. Despite the busy atmosphere, staff are generally efficient, though some customers feel the staff and management could be more attentive and organized. The store's interior is appealing, but the crowded aisles and checkout lines can detract from the shopping experience. Visiting during weekdays, especially in the morning or afternoon, is recommended for a calmer shopping trip. Overall, Burlington offers good deals but can be crowded and less organized during peak times.
Well stock and clean, cashier gave excellent customer service.
March 2024
Only 2 employees at register with a backup of 10-12 customers. Long wait to checkout is one reason why people prefer on line shopping
March 2024
Long line, stood there for 15 minutes with a dress shirt before giving up and just buying one at Ross, store was somewhat unkempt but the fitting romes were clean
