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October 2023 by Katie Spain Narel
Such a great spot! Joe was knowledgeable, very helpful and professional. The process is clear and the technicians are SKILLED. Highly recommended. I will go back there for everything my car related.
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October 2023 by Matt Gallik
Having bought a four tires (Michelin Defender 2) two weeks ago, I spoken on the phone with the store manager today regarding a possible defect in one of the Michelin tire possibly through manufacturing. The tire developed a bounce. Never had a bounce with the original tires, there is zero suspension or alignment issues with the vehicle. After having the tire throughly inspected, this dealer whom sells Michelin tires and is a representative of the Belle Tire company. Stated that I was the one responsible for filling a claim directly with the corporate office and only after I do all that work on my own, would he even consider the possibly to replacing the tire. He put the phone on hold to get me the corporate phone number and never returned to the line. When does a manager dispute on their own not to honor the Michelin tire warranty. This guy needs more training and understand that when you sell tires you sell the tire manufacture tire warrantee. Not good, not good.
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September 2023 by patrick gilmore
No point to making an appointment. Make an appointment and show up and I'm told it'll be a while before they get to me. So yeah. Keep that in mind if you are on a schedule
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September 2023 by James Sommer
Tire monitor indicated low tire pressure on my way home from work. Say a nail in a reparable area. Stopped in for a repair. Easy check in and the best part no charge. Took less than 20 minutes. Will keep them in mind when I do need tires. Friendly staff.
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September 2023 by Chris W
Great service!!! Joe is an asset to the company. He's knowledgeable and professional. The process is clear and the technicians are SKILLED. This is my new provider for tires. Highly recommended. Make your appointment today!
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September 2023 by David Spengel
Highly recommend. Great service, price and a professional staff. Definitely will return next time car needs anything.
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September 2023 by JGardner
I needed a set of four new tires on my truck and a pair of brake calipers I got everything done for a great price and the service was very good. Mike and Joe are great! I would recommend the crestwood location to anyone looking for a new shop, the mechanics have tons of experience. They also have a ton of bays to accommodate a lot of customers at the same time. Wait time is minimal. I will be going back in the future.
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August 2023 by Alan M
I bought tires from Belle in Frankfort prior to the opening of the Crestwood location. I had a slow leak in a tire recently. Mike was super helpful and he provided excellent customer service. He got me in immediately and I was always kept informed of the status. The staff was very thorough, professional, and kind. I’ll definitely be going there for my tire needs going forward.
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August 2023 by jim connolly
Great prices on tires.I was kept informed on status of my tires being installed.I was advised on needed maintenance in the future.Tyreese is a knowledgeable service advisor.
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August 2023 by Scott Elliott
Mike and team did awesome job I will be coming back great team and service
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August 2023 by Alan D.
I bought tires from Belle in Frankfort prior to the opening of the Crestwood location. I had a slow leak in a tire recently. Mike was super helpful and he provided excellent customer service. He got me in immediately and I was always kept informed of the status. The staff was very thorough, professional, and kind. I'll definitely be going there for my tire needs going forward.
