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March 2024 by Cynthia Gregory-Robinson
Horrible experience and customer service ever. I had a failed root canals they was never resolved. This has now resulted in me having to get them extracted and having an implants . I do not recommend them at all!!!
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March 2024 by Mia Nunn
The office manager Christine was great with explaining your payment options and plan. Very Professional staff explained everything they were doing. Made sure I was comfortable from beginning to endThanks
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March 2024 by Marc Vincent Jr
I went in for cavities and now I can't even chew no solid foods n my teeth hurts so bad will not be back at this place
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March 2024 by Mervyn Hinds
I had an issue with my bill. I was able to discuss the issue with the receptionist and the finance department representative. They attended to the issue and it was cleared up. They were pleasant and professional.
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March 2024 by Joshlyn Shelton
Very amazing experience! Everyone made sure I was well taken care of and made sure to make my experience top tier. I should have came here a long time ago.
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March 2024 by Chris Ross
Staff were careful, knowledgeable and skilled! A+
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March 2024 by Michele Spontak
It's been 10 months and I am not yet done with my process, so the review may be premature. However, if my ideas change, I will edit once I am finally done. I am being delivered what was ordered. However, if you work and cannot take time off, they are only open 1 Saturday a month. So, if this is the case, be prepared to wait a bit. Waiting time in the lobby can take a while. One day I waited for over an hour. On one occasion, reception did not even acknowledge me when I came into the lobby for my appointment. I had to go check with them to be sure that they were aware I was there, even though I signed in right in front of them without them saying a word. They assured me they knew I was there. The techs and doctors in the actual dental office in back dental office are friendly and caring. State of the art equipment. I am out of luck with my last visit because the doctor was doing another procedure while I had a tech appointment. I'd hoped I was done returning, but I need to go back. Therefore, I was told to reschedule to come back. Since the next Saturday they are open over a month away, there weren't even times available to book. I was told that reception was going to call me when it became available. Having been ignored by reception previously, I am concerned they aren't going to call, but that's only a concern.
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March 2024 by Brian Collins
Everyone was super nice, and excellent service.
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March 2024 by Julia Holmes
These people are not in business to help you, they only want to give you a plan to make money. Left there and had to go to ER and had a. Abscess. Shouldn’t they have been able to see that on the excessive amount of Xrays they took? I said that took hurt…their response: we don’t see anything .:.that night, I couldn’t sleep for the pain and went to ER. They gave me antibiotics:
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March 2024 by Ralph Huber
Very customer friendly and detailed in explaining services provided.
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March 2024 by Kisia Brown
This place took good care of me, I had a great experience with them. The staff were very nice and made the experience more comfortable, I would do it all over again with them.
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March 2024 by Demetrius Wilson
Very descriptive about every issue that's occurring, nice,sweet and non judgemental
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March 2024 by Mya Taylor
Very fast and everyone was really nice. Treated with absolute care and enjoyed my first visit. Would come back again for services
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March 2024 by Tim Moen
Omg this place is so unprofessional. I'm in excruciating pain cuz I have like 3 cracked teeth in the same spot and the nerves are exposed to where I can eat or sleep so I decided to make a appointment with this location for 3:45pm today. Well this morning while I'm at work they call me and tell me they close at 4:30 so they can't see me unless u get there early mind u the 3:45pm time slot was open and it was perfect cuz I got off at 3pm. But I told the lady ok that I'll call a night manager in early so I can come early cuz I have to have this taken care of immediately cuz its really bad so she she said great ill cya a little early then. So I have my manager come in an hour early cuz the drive is 40min from my work. I get 5 min from the place and they call to tell me they are too far behind and cant see me today, like what?!?! So I just paid my manager an extra hr of pay to make a 1hr20min and pay tolls both ways for no reason and im still im excruciating pain. I recommend nobody using this location cuz they are rude on top of it. Worst dental experience ever and will be telling everybody I know not to use Aspen Dental cuz obviously they don't care about thier patients at all
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March 2024 by Stacie Trice
The professionalism of the staff at the Crestwood location is unmatched! Always a great experience!
