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October 2023 by brian hickey
Brought my transit there because my breaks were squeaking and a check engine light was on. By the time they were done It cost was $2,300 and they did a tune up, struts , shoes, Front brakes oil change, cat conv and an alignment. Hardley any of that probably needed to be done. Got it back and it was shaking and slipping all over the place like they didn't tighten the lugs or something. Definitely wasn't like that before I brought it in. I took it back and they now say I need links, tie rods ball joints and another alignment and want to charge me another $875 minus the alignment to fix it. Me and my wife have used them for years but never again, I confuse cheap with quality but now they are neither. Never again
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August 2023 by Christian
First time coming to this shop and what a terrible experience. Paid $550 to fix an emission leak and gas hose leak which seems fine so far, but then as I'm driving off I go to roll up my window and it wasn't working. I called the shop to ask why my driver window isn't working and they tell me that's how it was when I dropped it off which is false. My driver window was working before I dropped my car off and I had the window closed so someone broke it and they wouldn't take responsibility. In the end they only offered to raise the driver window so it's closed, but I can't lower or raise it anymore.When I brought my car back in for them to fix the window and I was waiting, one of them brought a card out to me with an estimate on how much to fix the window and motor... First of all I can't believe that they let me drive off without any mention of the window not working, but then to give me an estimate to fix an issue that didn't exist before I brought my car in is crazy. I was hoping this would be my new shop for car issues but I can't trust them after this. Whether it was intentional or not they broke part of my car while I paid them to repair a completely different part of my car. Save yourself the money and headache and go somewhere else.
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June 2023 by Christian Ruiz
Owner is a be4ner only spanish, gets mad if you don’t take any of his extra services. Gives off a mad weird aura
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May 2023 by Gabrielle Miles
Terrible place. Will take your money but not fix your car completely. My husband and I took our car here for a check engine light. $1300 to fix it. Check engine light came back on 5 days later. Took the car back. They wanted an additional $700 to fix a different part. They didn’t offer any explanation or offer to compromise on the cost. Why wasn’t the part that’s now needing fixed identified and fix during the first repair? Do not go here. Spend your money somewhere else where they will fix the car correctly the first time. Another mechanic fixed the issue for $200.
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August 2022 by Eric Rodriguez
DO NOT BRING YOU CARS HERE! they say they fix things but really dont fix them. Brought ny car here payed 800 dollars , had to bring it back 3 diff times all for them to hold my truck for 3 months and STILL NOT FIX THE PROBLEM I PAY FOR . but then they have the nerves to act mad because i have to keep bringing my vehicale back When they got payed for. Also payed them 500 dollars for break lines and my break line literally busted while i was driving and i almost crashed. Then they tried to lie and say it was engine coolant. THEY WILL BE RECIEVING LAWSUIT PAPERS SOON .
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May 2022 by Gabriela Moreno
It’s funny how I saw 3-5 star reviews and here I am leaving the first one star. I have no idea how long the shop has been open but my husband took his truck to this shop for a leak under the transmission, paid for it, picked up the truck and all of a sudden it has three leaks! When asked the workers they stated that they would have to check the truck out again. The second time the truck was taken to the shop they looked at the leaks and stated he had to fix something else that’s leaking. It makes no sense to me that you take the truck to the shop, it was diagnosed with one leak, stated they will fix but then it is returned with two more leaks. Now no one is able to help my husband because they claim they can’t do nothing about the situation. Horrible.
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April 2022 by George Pitchford
I've always had excellent and HONEST work with GREAT prices on my vehicles anytime I've been here over the past 10+ years. The work is repaired correctly and quickly and I never had to have anything reworked on that they completed.
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March 2022 by Gilbert Leon
They do a great job,,im personally,,recommend ,,this shop in Joliet.
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December 2021 by Kris Robinson
Great customer service completed my car great time. I would most definitely suggest this place Forest Service. They are fast knowledgeable and willing to help you with whatever car issue you may have. You all keep up the great work and stay safe.
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November 2021 by Mike Macikanycz
For me it was just what I needed. My muffler had a rusted pipe piece they fixed so I get more miles with the old system vs replacing the whole friken system as suggested by the big brand shops!!
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June 2021 by a d
BEWARE!!! I paid for AC compressor replacement in Aug 2020. It worked through October, so I went back in March 2021 for check engine light issue(AutoZone code showed a cylinder misfiring). They told me that it would cost $300 to guarantee that it was fixed and that I had to leave it overnight. The light never went off(Autozone now showed 4 codes for 4 cylinders misfiring). I brought back. They told me the guarantee was for one code and that I needed new spark plugs, but I told them I just replaced them about 2 yrs ago, so they said they would do a smoke test. They said they found an issue with a hose, no charge, so I left happy. Then, in May 2021, my AC did not work. They put dye in to see where issue was and told me to return when freon runs out. I returned to have diagnosed. They said I needed an AC compressor. I told them they just replaced it last summer. They looked surprised and said you came here last summer? They asked for receipt. I told them I didn't have it and asked if they could look it up. They told me that they only keep records for 6 months so they couldn't look it up. They said there was no way that they replaced my compressor - mine was old and cracked and they only use new parts, so they must have replaced the condenser last year. They quoted me a price for a new one. I said no. They said they would give me a deal - I could pay half today, pay the other half in 2 weeks. I went home, found the receipt, returned, proving it was the compressor. Then, they said their parts are only guaranteed for 6 months, but they could give me $100 off as a repeat customer. I told them that was not right, that they told me my compressor was old and cracked, it should be at least a 1 year warranty. I tried to give them a chance to rectify the situation, but they would not, so I left. BEWARE! Makes me wonder if something happened when I left it overnight in March...Services: A/c installation & repair
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June 2021 by John Reliford
I got a very bad overall business experience from this company, 1st.i gave them 100.dollars depot on a used part that cost only 50 dollars, after waiting a few days for the part to arrive the wrong part was sent to the company, I informed them that I didn't have time to wait until they reorder the part ,they refused to give me any potion of my money back, this was not only bad service it was fraudulent ,please recomend to me a Attorney.
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May 2021 by Melissa
Quick responses, reliable work, good prices, and good people. We've been burned at other places and won't go anywhere else anymore. Worth a trip and an estimate!
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May 2021 by Rosalio Gonzalez
You got a mechanic's learning and the job when you replace Parts in a vehicle you were supposed to return it to the owner of the vehicle if you don't the means that you never a replace what you say you did replace that is bunch of BS
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April 2021 by Joe Ralphs
Helpful, friendly, and knowledgeable staff I have brought my vehicles there on more than one occasion they were fixed promptly, properly, and at a great price. They do a really wide variety of mechanical work so check them out what's not to like
