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February 2024 by Ken Stanek
Prompt service and knowledgeable staff compared to other t-Mobile stores I’ve been to. They were busy but had enough staff to care for the customers. Lady who helped me double checked everything before I left. Service seems a priority at this store
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February 2024 by andrew pop
Scammers
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November 2023 by Pablo Figueroa
They are very inefficient, they checked the cell and promised they will take care of my problem but they were just pretending they would work on it. I needed to go back two times to the store and to call them several times. They are rude people with bad manners which I already reported to T-mobile Corp. I advice you to visit any other store but not this.
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October 2023 by Mikeil Fidis
Just went to pay a friend bill, Branden helped me with no issues
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September 2023 by Eli Hernandez
I went to buy a phone for my husband birthday just the phone the next day that I looked at my receipt there was a charge for a power adapter that I wasn’t offered nor did I ask for it when I called them they new who I was and said o I don’t know how that happened. Do not buy here they are doing business on the side by charging customers for other accessories and keeping them. This is run by Tcc Wireless llc
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May 2023 by Yellow
Went in today to activate an unlocked Motorola phone. The Hispanic gentleman helping me was great. He set me up and bad me in and out in about 20min. This experience here was much better than the previous TMobile store I had visited. I'm sorry I don't remember the representatives name even though I asked him on my way out, (Brian maybe?) - either way, thank you!
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April 2023 by Freddy Flores
The manager, Gianna, is so fine I ended up pregnant walking out the store? Give her a raise asap!?
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April 2023 by Gilbert Wilson
The comments about the rude and racist remarks are a LIE I was there he was cursing and yelling at the workers bc the printer wasn't working so a lady told him to calm down and stop cursing bc she had her kids he started to yell more then they told him they will call the police if he continues
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April 2023 by Love You
SO UNPROFESSIONAL! They threatened to call the police on a dark skin gentleman for no reason, but when a white woman went off on him, they didn't threaten to call the police when she yelled and screamed back at him, a horrible sight to see -- so racist and won't be coming back to deal with these people ever again
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March 2023 by Kiki Mani
Great place to go when you need fast service! Everything goes smooth when people know what they talk about. Amazing employees and I got a great discount on my service.
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March 2023 by Zane Mahdi
Gianna and TJ are the most helpful TMOBILE reps I’ve had the pleasure of dealing with. I highly recommend this store to everyone! They truly went above and beyond!
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March 2023 by WILL G013
Came in to inquire about my current plan and spoke with a male associate and store manager Gianna who was very helpful. She assisted me with the selection of my new Samsung Ultar23, and guided me through the set up.The store was clean, and other employees were helpful.I have visited this store in the past, and it appears that customer service has improved.
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March 2023 by Carrie Bliss
My 80 year old father was sent this store by T-mobile customer service. They incorrectly told him it was a corporate store when it is not. The two individuals working there were not helpful and lacked basic customer service to upgrade my dad's phone. When my dad also inquired about his veteran discount they both told him they didn't know what he was talking about. That made me so furious! They could have googled the information.
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February 2023 by Dan U.
I received creative and thorough service. The fellow did great troubleshooting and transferred all of my data.
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February 2023 by Bella B.
Terrible. 3 phone calls and another trip for a simple credit card receipt. Tmobile, don't leave Alejandra alone anymore, she needs more training. ETA: Received a phone call today from the manager to tell me she "didn't care for my review". Alejandra told her a fairy tale so I guess she was defending her friend. Super unprofessional.
