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November 2023 by Yolanda Tillman
Adam, Jorge, Jonathan … I am very happy with my new truck , they were very nice and patient with me and met all my needs… thank you so much!!!!
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November 2023 by Paco D.
Tried to sell us a 2022 Jeep for the price of a 2023. FOH ended up going to Napleton's in Lansing and it was night and day difference. Got our new 2023 Jeep that we love and then these fools wouldn't stop calling asking if we were still interested. Save yourself a headache and avoid these clowns at all costs.
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November 2023 by Jacqueline Gonzalez
Adam, Jorge, Isreal were all so great! I was so nervous coming in to buy my first car and they all made it such a great process. Each one was friendly knowledgeable and I never felt pressured about anything. The whole place was great!
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October 2023 by William Rubel
OMG! I went to 5 car dealers on Friday. Not a single one of the dealers had a salesperson stand up or come up to me while shopping for a ride. Jacob at Jack Phelan Jeep did. He went above and beyond to make my car buying experience smooth and non-stressful. For the first time in my adult life going back to my first purchase of a vehicle in 1981 it has never been done so quickly, smoothly, and with great customer service. I was in and out in about 2 hours. Israel in finance was able to save me an extra 1.25% on my interest rate by checking in with his different lenders, and I was able to get the interior, exterior, and rim protection for a steal. Free car washes also!!! Greg the boss and the Jack Phelan team run an excellent operation in Countryside. Thank you to the entire team from Jacob down to the attendant that prepared my car cleanly and quickly. When my wife is ready to get a new car next summer I'm going back to Jack Phelan!!
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October 2023 by Johnnie Wilson
I went car shopping and met up with Jacob, he was Amazing. Thefinancing process was easy with affordable monthly payments matching my budget. I recommend this location for outstanding customer service. Ask for Jacob in the sells department for the car of your dreams.
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August 2023 by Troy Tucker
I worked with Svet Valchev with the purchase of a Durango SRT Hellcat. Being that I live over two hours away, he worked with me via telephone and text to ensure I was satisfied prior to making the drive to the dealership. Out the door amount, financing, etc were all ready when I arrived. He is extremely knowledgeable, professional and has to be one of the most courteous people I’ve ever met. Svet made the transaction very easy. Of all the sales people I’ve dealt with over the years, Svet was the best… 5 stars does not scratch how many stars he deserves. The dealership is lucky to have him. And Jack Phelan will be my first stop when I start looking for my Next vehicle. Thank you Svet
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August 2023 by Angela Serio
We recently bought a pre owned car from Svet Valchev at Jack Phelan Jeep. He was great to work with. He didn’t rush us into making a decision even though they were closing. The car had a couple of blemishes and Svet had us come back with the car and had them taken care of. We are very happy with our car and the service we received from Svet.
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August 2023 by Stephanie M
I am thrilled with my experience at Jack Phelan Jeep!! We worked with Svet who was truly amazing and provided first-class service the entire way. Svet is patient, easy to work with, highly-intelligent, professional, and kind. I am so happy to have crossed paths with the Jack Phelan dealership and Svet!! I love my 2023 Jeep Cherokee!! Thank you for your excellence and making everything a special experience for us!!
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August 2023 by Robert Larsson
Jezabel was awesome and helped me get the Promaster 3500 just how I wanted it. Highly recommend purchasing from Jack Phelan !!!! Everything went smoothly
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July 2023 by Amy Biskup
Rolando and Israel are the BEST! They are straight shooters. No haggling. This was the EASIEST car buying process I have ever experienced. My husband and I even had our 3 children with us! Believe or not, it was not painful.
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July 2023 by Maria Hristova
Svet is always very professional and absolutely fantastic to deal with. We purchased our fourth car from him. Definitely coming back when I’m ready to get the next car. Very fast and easy process.Thank you so much Svet! I’m
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June 2023 by Ruben rodriguez
Svet is the reason I keep going back. He works endlessly to help you get the vehicle you truly want. I’ve bought three cars as Svet as my car salesman and I can say without any doubt that he is truly the best. It goes beyond just vehicles with Svet, he truly cares about you the person as well. Thank again you my friend.
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May 2023 by Ginger Brown
Jacob Kogut was an amazing salesman. He was thorough and worked well with our needs. I will definitely go back and work with him on finding another vehicle! Thanks so much Jacob! We love our 2018 Chevrolet Traverse!
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May 2023 by Jestin Sebastian
Wonderful experience at Jack Phelan. My sales exec Reymundo was really helpful in getting the best deal for Jeep Grand Cherokee 4xe that I was interested in. He worked as a mediator between me and the manager and I am really happy with the deal I got. All the transactions were completed smoothly and Ray even waited after hours to make sure that I got everything I need before I drove home in my new SUV.
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May 2023 by Chris Schaber
I bought a new vehicle from Jack Phelan CJDR. I originally dealt with Ray in sales and he was very professional and polite. Svet and Ray went the extra mile to get me at a price I was comfortable with. It would have been tough to find the same deal elsewhere (I did quite a bit of shopping/pricing beforehand). After driving the car for a day or two I received a check engine light due to a defective part on my vehicle. It’s not something they could’ve known about beforehand, considering no one is out putting miles on a new car. Between the sales team and the service center they got me my truck back within a week. Keith Svet and even the owner went the extra mile once again to get a part that had a month waiting period and got the work done the same day they received it. I’ve had to deal with some crummy dealerships in the past but I’m very comfortable with the business I did here at Jack Phelan CDJR
