Floor & Decor in Countryside, Illinois offers a wide selection of high-quality flooring options, including tile, wood, stone, laminate, and luxury vinyl. The showroom provides a variety of cabinets, countertops, and installation materials suitable for both professionals and DIY enthusiasts. Customers consistently praise the knowledgeable and friendly staff, with many mentioning excellent customer service from team members who are patient, helpful, and dedicated to making the shopping experience stress-free. Design experts, such as Allison and Ella, receive special recognition for their insightful advice and making the process enjoyable. Staff members like Scott, Amelia, Kris, Joe, Mike, and D.J. are appreciated for their professionalism, attention to detail, and support throughout projects. The store also offers expert guidance to help customers stay within their budgets while selecting quality products. Overall, Floor & Decor is known for its great prices, wide selection, and outstanding customer service, making it a popular choice for homeowners and contractors alike.
We've had great customer service experiences at the Countryside F&D but Joan is the best! She has helped us through multiple contracting projects, large and small, locally and throughout the country. She's extremely knowledgable, she's a problem solver and she is so easy going. Floor and Decor is lucky to have her!
December 2025
Scott and Amelia were fantastic. Scott double checked everything he did and made sure the flooring was perfect! Amelia had the patience, of the entire purchase, of a saint! Thank you F & D!!!
November 2025
Ms Kris Mr Joe and Mich at Floor & Decor were the best customer service given. While trying find the best tiles they all made it easy and stress free.
