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January 2024 by Catherine Harvey
Yesterday, Friday morning, December 23, 2023, we received an Edible Arrangement from Family, Lamar & Felicia in Meridianville.The Arrangement was Huge & contained (HUMONGOUS chocolate covered strawberries, chocolate covered hunks of pineapples, Huge green grapes, ( they tasted like the Cotton Candy variety).There were also Gigantic 'naked' Strawberries & Pineapple stars.This super SWEET, BEAUTIFUL, DELICIOUS arrangement will, sadly, make the ultimate sacrifice for the recipients Edible Arrangements, Countryside, IL - YOU Folks ROCK ‼️
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March 2023 by Amanda
I was worried about ordering from this location after reading the negative reviews but I had a great experience. I ordered a ‘just because’ arrangement online for my sister and I called just to make sure my order went through, Stephanie was very kind and helpful. The arrangement arrived a perfect time, it looked very beautiful and my sister said the fruit was so fresh. Thankyou for making her day with the care that was put into this arrangement.
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February 2023 by Corey H.
This location in countryside is trash. They guarantee a time and miss it..what a waist of time..
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May 2022 by Arielle Thigpen
This location should just close the doors. First let me say i am sitting here on Mother’s Day 5/8/22 with absolutely no gift my gift order was placed at 9 am and now here it is 7:50 in the evening after my husband called over 15 times a young lady rudely answered and said your order was sent for delivery at 2:45 and they are sorry for the delay they are busy wich I understand we call at 7 and ask for a manager after being hung up on multiple times and still no delivery and her attitude WAS VERY POOR she needs to be fired after being put on hold for ten minutes she finally picks back up and says your order will arrive before 7:30 full of frustration as now it is 8:30 pm and still I have no Mother’s Day gift I have ordered from this location multiple times because it is the closest to my house I keep giving them chances but NOT AFTER TODAY MYSELF OR MY HUSBAND OR ANYONE ELSE I KNOW WILL BE SURE TO KNOW NEVER NEVER NEVER ORDER FROM THOS LOCATION YOU ALL ARE BEYOND HORRIBLE AND YOUR ENTIRE STAFF SHOULD BE FIRED THANKS FOR RUINING MY FIRST MOTHERS DAY
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March 2022 by Vanessa Barajas
I order here all the time for my parents. I want to say their customer service is awesome. They always go above and beyond for their customers. I appreciate how much empathy, love & caring they are. Hands down the best edibles arrangement I’ve been to. Appreciate the hard work they do just to keep their customers happy
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March 2022 by Sally Cersosimo
I live in Georgia and ordered a gift for my Aunt and it was prepared by this store. She said they were the best strawberries she ever had! She loved the gift and has had mentioned it several times. Thanks for doing such a great job!
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March 2022 by Jaleen Villarreal
Ordered my mother something special for my mom while I was out of the country, very satisfied with the service
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February 2022 by Alyssa Smith
I’ve ordered from different edible arrangements locations and I have to say this store is the best one. They always go above and beyond to make sure I am pleased with my order! Especially on Valentine’s Day they were very attentive to my order and answered when I called for updates. I ordered another arrangement from a different location and did not get great customer service when I called. I was very relieved when this location gave me great service and made my delivery process easier!
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February 2022 by Nytz
love ordering from here, i always get good service. the manager always goes above and beyond and gives me the best fruit ?
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February 2022 by Jenesys Music
The Countryside location might as well not even exist honestly. I’ve attempted at least 4 different times to get fruit and it’s always an inconvenience. Like c’mon. It’s fruit.
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October 2021 by Karen Ward
Good service, nice person named Stephanie.
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May 2021 by Orquidea Diezi
I would love to personally say a special “thank you”to the manager at the store and all the staff.My order had special requests and they delivered the fruit arrangement, flowers and mini cheesecakes everything looks beautiful and fresh.Thank you for an amazing customer service.Thank you,Carmen
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April 2021 by deanne onesti
Very helpful...thank you
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April 2021 by Nikki smith
Has Anyone ever gotten their problem solved? If so, how??I ordered an arrangement a week ahead of time for mother's day and had to pay extra on delivery. I kept a close eye on the tracking and it just said ordered received. I tried calling and all you get is a busy signal. I got redirected by edible arrangements to the Downers Grove store. They did not have the capability to help me since these stores are individually owned. They are a franchise . I do want to say the Downers Grove store was amazing! They said they received 12 calls about the countryside store in one day due to Mother's day deliveries not being delivered and no one is answering the phone. She ended up calling corporate herself and they said the individual that placed the order has to call in. I spent 40 mins. on hold with corporate and then got an important work call so I had to hang up. I called back later and waited another 45 Mins. until someone picked up. The guy was rude and was yawning through the entire phone call. He was only able to give me a case number and told me to call back if the local store does not resolve the issue in 48 hours. I e-mailed the countryside store 4 times now and no response. Finally the arrangement was delivered the next day. They didn't knock on the door and left it outside. When my mother in-law found it the fruit wasn't fresh and 3 items that were supposed to be with it was missing. I tried reaching out to edible arrangements on Facebook and I have not received a response. I have reported them to the BBB. I have ordered edible arrangements many many times and I have never had this issue. Extremely disappointing.
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March 2021 by J V
First and foremost, I don’t know where all the negative reviews are coming from but let me tell ‘ya. Placed an order last minute delivery for a Valentines Day gift and they were able to work their magic and have it delivered before the even asked time! If there were 10 stars to give, I’d give it! thank you staff :)
