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January 2024 by Taylor Lund
Would not recommend.
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November 2023 by Mary James
Chariot Auto was somewhat helpful, but what I found rather annoying was 'the little things' that were not told with best timing. Seems there are requirements I was not aware of, regarding the release of and it was not offered in the best sequence. I did appreciate the few things I did receive -Ask about needful police stuff, and paperwork!
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October 2023 by Jake D.
The front desk workers are racist and aggressive. would not release personal items after an accident and were unable to work their own computer to accept insurance information or payment. Disgusting company
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September 2023 by Petru Rimbu
Owner acts like you owe him businesses. Only reason they are still in the market because of State police. If you need towing better call other company!
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September 2023 by Nick Majka
Chariot has always been great to our family. The staff has taken care of our cars from roadside help to transporting modified vehicles, they've been able to do it all. The owners are fantastic, and involved in supporting the community they serve.I realize that my experience might not be shared by many due to the nature of some of the transactions that occur, but at the end of the day, those aren't things that are in Chariot's control, and in a vacuum, I think they have enough consideration to account for people's circumstances and address it accordingly.The new Route 66 sign is pretty cool, too!
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September 2023 by Amie Summers
Had a vehicle towed there. They towed with the correct truck (low car needed flat bed). They even went the extra mile and covered it with a tarp because windows and t-tops were off leaving the vehicle wide open and exposed to the weather. Lastly, due to our mistake we asked if they could stay open 15 mins later (on a friday) so we could pick up. Otherwise our vehicle would of be stuck there 3 more days (because of us, not them). They informed us it would be a fee for it, but they would do it. So nice, friendly and respectful to people and there property. I'd Recommend them to anyone needing a tow. Thanks guys!
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July 2023 by Tamika L Davis
My vehicle was towed by Chariot Automotive due to I had an accident with my van on July 19 2023. When my husband and I went Thursday. I talked to a young lady name Lisa which was really nice. She had informed me that I have to have the Insurance company email them about my vehicle so I can get my belongings. I called Allstate which whom I had an accident with. Long story short. I had to wait until Today Monday July 24, because the insurance company had to forward the info to Chariot. Everyone was so nice. Dave Lisa and the gentleman that open the gate for us to get our belongings were really nice. I would refer people to come to them. Thank you for making this experience stress-free. God bless each and everyone of them. RIP BLUE BUNNY
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July 2023 by The Dom
They have an honest establishment. I had a billing issue a month after my vehicle was towed to their storage yard following an accident. I called Chariot, and they took care of it immediately.Service: Car towing
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July 2023 by justin
terrible place. everyone is super rude and the lady is always on her period.Service: Car towing
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May 2023 by Janelle N.
Very rude very crude people. Every day I called it was $200 more than it was the day before. I do not recommend these people they are so rude. My car was in the tow yard literally 3 days and it was over $1500 last time I checked it was $85 to get your. Car towed and $60 A-day? How can it accumulate to $1500 in 3 days? Not to mention me my husband and my brother called and it was a different price every day. These people are scammers they are not to be trusted. Do not bring your vehicle or have your vehicle told to them. You. Will? Be sorry.
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April 2023 by Terry Flanagan
I was referred to Chariot by my daughter, who has a neighbor whose aunt owns it. They gave me the lowest of 3 repair estimates on the brake work (and over the phone).The ladies who work in the office are extremely friendly, courteous, kind and respectful. I also really enjoyed talking to them. The mechanic who worked on my car is thorough, efficient, honest, and excellent at what he does. He answered all my questions honestly and truthfully. The time I waited for my car to be repaired just flew by, and he was done before I knew it.It was well worth it for me to drive there from the far north side of Chicago (Sauganash).I will be going back there again when I need a tune up (at 45,000 miles).I would recommend Chariot to anyone and everyone.Service: Auto brake repair
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April 2023 by Pedro Manning
These guys were amazing, sincere, and truly came through for us during a tense situation. stranded on the side of the road without lights or power. I was so frightened. They arrived so quickly, but instead of dragging us along for an unnecessary tow, they just jumped us and sent us on our way. Whoever this guy was, he now has a lifelong client! I STRONGLY advise using this service.
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March 2023 by Talal Rehan
Worth zero stars. You need to learn how to talk people politely. Bad business, from experience stay away from them
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February 2023 by I'M JUST SAYING
I don't know for sure if it was the towing company but somewhere in between my car getting towed here and being towed to the body shop my curve cologne was stolen. It may have been the body shop. I'm leaving a review for them as well. Just a warning to take anything of value out of your car if it will be left in their possession.
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February 2023 by Brandon Washington
I don't know for sure if it was the towing company but somewhere in between my car getting towed here and being towed to the body shop my curve cologne was stolen. It may have been the body shop. I'm leaving a review for them as well. Just a warning to take anything of value out of your car if it will be left in their possession.
