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October 2023 by Donald Muhammad
Absolutely terrible experience. What’s the point of making an appointment if you’re going to spend several hours just to have one tire mounted and balanced. Unorganized and unprofessional staff who talk about their co workers loudly right in front of the customers.
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September 2023 by Christopher Cruz
Oil change and tire rotation going on 3 hours. This place straight garbage.
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August 2023 by Jackie B Tha HairTender
I got an oil change done, it was very reasonable and they also finished the job in a timely manner
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August 2023 by Batoul Yenice
The auto techs at Walmart were very helpful, they made some recommendations for my moms car and they were very kind.
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July 2023 by Adrien Deloach
No one answered the phone. Oil change took 4 hours.
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June 2023 by Stacii Hill
Desk agents are super nice and helpful. Waiting area is comfortable.
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March 2023 by ERIC HATCHER
It took over two hours for them just to do a simple oil change, never again.Service: Oil change
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January 2023 by ShaTeisa Davis
Great service but one of my lug nuts was not put back on after tire change
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November 2022 by Rasheda
The only reason it gets 2 stars is because when I went back to fix the problem they were super nice and helpful. Went to get an oil change and tpms repaired. The tech refused to change my oil stating that they didn't have the star key needed to get to oil even though this was my 2nd oil change and they had "the key" the first time. Didn't check all my tires for tpms repair and had to go back. Later found out that the oil cap had been left off and my engine was spewing oil every where under the hood. Don’t be cheap, just go to the dealership. Might be cheaper anyway. ??
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September 2022 by Geena
This corporation is corrupt! I ordered 4 tires online at the country club hills location in JANUARY, upon arrival I was informed the tires weren’t there. I was rescheduled to get tires from the country club hills location a week or so later. Still no tires. I asked could the online order be moved to the Hammond location they said no. I left with no tires but shortly after received an email saying the order was picked up! I called the same day and several times after, for MONTHS. I came to the store and no one can help. I was advised by the online support to come to the store in AUGUST and speak with the store manager, still nothing. I want my money back. Walmart is a multiple billion dollar corporation, that steals from the public. They create walls and red tape to keep issues from being resolved. I hate this company and will do my absolute best to NEVER engage with this type of fraudulent, illegal, unjustified treatment of innocent customers!
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September 2022 by Shana S.
Went in one week to get Tires, Battery and an air filter, I was assisted by a guy named Michele, he was very nice and helpful. The mechanics changed by battery, my lug nuts were to tight for them to o get off so I didn't get the tires, turns out I didn't need any tires anyway, so that worked in my favor( although they didn't say but I still had plenty off tread just needed air and tire rotation)... Air filter was out of stock so went back this week and Bernadette was helpful in getting my Air filter, I was in and out and customer service is always a plus here!
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September 2022 by Geena (Key)
This corporation is corrupt! I ordered 4 tires online at the country club hills location in JANUARY, upon arrival I was informed the tires weren’t there. I was rescheduled to get tires from the country club hills location a week or so later. Still no tires. I asked could the online order be moved to the Hammond location they said no. I left with no tires but shortly after received an email saying the order was picked up! I called the same day and several times after, for MONTHS. I came to the store and no one can help. I was advised by the online support to come to the store in AUGUST and speak with the store manager, still nothing. I want my money back. Walmart is a multiple billion dollar corporation, that steals from the public. They create walls and red tape to keep issues from being resolved. I hate this company and will do my absolute best to NEVER engage with this type of fraudulent, illegal, unjustified treatment of innocent customers!
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September 2022 by Lois
They took real good care of me. Auto manager was professional and gave good customer service The two female workers we're great ?
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September 2022 by Tee B
Very bad customer service put on you hold before greeting customer then never come back to call and release the callNeed professional customer service skills ? ? ?
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August 2022 by Jill Besancon
They replaced my tire quickly and had me back on the road. Everyone was very courteous and helpful. Thank you so much!!