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November 2023 by Demetria Keys
Nice and clean! Organized well and Christmas items ? staff is awesome
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November 2023 by M E
Big Lots is amazing I brought a family room sectional and very pleased with it. The Manager Kirsten was amazing very helpful polite and kind
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November 2023 by Ms.Evil Glenn
Amanda in the furniture department is totally awesome i appreciate your help and patience thank you so much ?
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August 2023 by George Thompson
Being such a large place it's half empty. It's not easy to find what you want. No sales people walking around assisting customers. The Sales Clerks seemed to be adequate. They're quick and knowledgeable with sales and returns. Parking Lot was clear of Shopping ? Carts. The Store seemed clean inside and out.
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August 2023 by Evelyn Stewart
Big Lots in CCH is nice. But the store is not as neat & clean as it use 2 be
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July 2023 by geneen dean
This place is always well stocked. My complaint is when cashiers leave the line and leave customers standing and waiting. I encountered Verleane(sp) a cashier who asked about my reward...I replied, I just wanna but my products and leave..her reply was "customers " ? I said I never get anything off, she replied, "well everyone else does" not sure what her issue was that day, but please keep personal opinions to yourself" . Will be back, I really like this location.
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July 2023 by A Burnss
A Hispanic lady and older black man that works cashiering had employees following me in the store and called police because I was looking around. As soon as I got to the front with my relative she called code on the intercom.
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July 2023 by nash simcov
Seems that the store is consistently struggling with prices. Lots of unmarked, and unpriced items, and the discounts are not applied at the register. After Christmas clearance was a disaster. I spent over half hour at the register to sort things out and get my discount price. On the top of that, unprofessional employees and careless management doesn't help. I've seen an employee eating chips on the floor while stocking shelves. That much for health and safety.
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June 2023 by SU.
This is the first time I have purchased from Big Lots. I love my purchase! I ordered online and Big Lots kept me up to date on when my order was coming! The rug was more prettier than I expected and it came right on time. Big Lots even alerted me when it arrived! Thank you for such great service. I will be shopping more at your place!
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June 2023 by Jill Foley
ALWAYS grab a cart!! Can't tell you how many times I've gone in for 1 thing...and end up having to go back and get a cart. AND end up with a cart full of savings!!?
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May 2023 by Tawana Bryant
I love this place and the new products that come in. Great deals on everything and their clearance section is good too.
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May 2023 by Karri Bolling
Very Bright and Clean store. Nothing was out of place. Very well stocked with plenty of items.
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February 2023 by judi kmetty
The associates Calvin, Connie and Vearlene made my visit a very good one. This was the first time at a Big Lots and I definitely will be back. The customer service I received today is hard to find. Do what you can to acknowledge these three employees.
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February 2023 by Beatriz Hendrix
Staff is very helpful. Environment is clean and tidy. The item I want is on the top shelf and when I wanted a staff down when though he is quite far away, he make the effort to rush over to help.
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February 2023 by David A. Brantford
This store is clean and well-stocked with great stuff! Open less than a year and a big step up from the site it replaced a mile away in Homewood.
