“Branch Manager Nichole Cage at the Chicago Heights location is phenomenal. She was able to help me with a transaction that I desperately needed to take care of. I have been a long standing customer since the bank was Austin Bank of Chicago in the 80's, then later became ABC Bank, now Old Second Bank. I know there're not as large as Chase, Boa, Us Bank to name a few, I can't imagine transferring to some other institution, I have always been satisfied with the service I receive there, and was more so when the chgo hts location switched over so that I didn't have to travel to the 92nd street lication..location. Thank you Nichole and 02 Bank for your service!!!!”
“Popped in on a Tuesday and had their 4 pc Tender special and potato wedges. The tenders were tasty and the wedges were just like I remember from my childhood - nothing like em! It's pretty much a take out place, with only 2 booths... but dine in for the full experience.”
“Best location ever! This branch was great when it was TCF and it is even better now. I've never seen better customer service at a bank ever. When you come in you feel like you're part of the family. Always helpful and friendly. The branch Manager ( Mr. Dwyer)is phenomenal! If you're looking for a better bank this is it!”
9:30 AM - 7:00 PM
9915 W 159th St, Orland Park“Get here early. Extremely busy anytime between 1pm to 5 pm. In a hurry you might spend about 100.00 dollars. Stay longer than an hour and you will probably find enough items to spend at least 300.00 to 400.00 bucks. You can end up purchasing a vehicle here if you want to save a few thousand dollars. Fresh cooked food available for a moderate price.”
“Ms. Kim was great from the moment I walked through the door. Very knowledgeable and provided great service. Some of the best service I’ve experienced with US Bank.”
Open 24 hours
8811 159th Pl, Tinley Park“I can't figure out the bad reviews. It was busy, but the help I received was excellent, and the bankers knew what they were doing. I am so happy I went to this branch instead of the one I have gone to in the past.”
Open 24 hours
16675 Oak Park Ave, Tinley Park“must be branch manager Maria that makes the difference. Met her two weeks ago after a terrible experience at another Citibank branch at a south Cook county location. i had a problem at that branch and felt unwelcomed. Maria and Tinley Park branch was a world. She made me feel welcomed. She looked into my problem and got it solved and it was resolve Earlier than promised. Good job Maria, thank you and God bless.”
Open 24 hours
12145 S Harlem Ave, Palos Heights“Good branch. I especially want to mention the specialist Ronesha Reeves, who helped me quickly and efficiently deal with all issues, she is a professional. 5 stars without a doubt”
9AM - 2PM
13101 S Cicero Ave, Crestwood“I didn’t have an appointment. I needed to change my PIN. There was Kimberly Williams, Relationship Business Manager. She was kind and helped me with changing my forgotten PIN really fast. I was surprised when she said that it’s done. It took about 2 minutes. I’ve never spent so little time in the bank. Thank you so much ??”
Open 24 hours
15862 South La Grange Road, Orland Park
“Last week Friday I stopped at the O2 Bank on Boughron Rd. in Bolingbrook for the purpose of replacing a Debit card. I sat there for at least 15 minutes and then was told the system that makes the card was down. Really? 15 minutes.I left the bank and called the O2 Bank on Cass. Their Debit card machine was working. Whatta know!I walk in the Cass Ave O2 Bank had a banker named Connie Villagomez take me to sit down at a desk, ask me what I needed and I had my new Debit card in less than 10 minutes. I just want the O2 Bank to know what kind of employee Connie is. I went from being literally a disgusted customer at the Boughton Rd. O2 Bank to being a very satisfied customer because of Connie's customer service..Thank you so much Connie. It was a pleasure.Don Konopacz”