Bob Brockland Buick GMC, located in Columbia, IL, serves the Greater St. Louis Area and Southern Illinois. This family-owned and operated dealership specializes in new Buick and GMC vehicles, as well as used cars. They offer finance and lease options, and their service department is known for its excellence, ranking in the top 3% of certified elite service in the country. Customers appreciate the great reputation and community involvement, often highlighting the dealership's commitment to treating everyone like family. Reviews reflect a consistently positive experience, with sales staff noted for their courtesy, knowledge, and transparency. Customers mention excellent communication throughout the purchasing process, even for out-of-state transactions, with some salespeople going above and beyond to ensure customer satisfaction. The service department is praised for its promptness and thoroughness, with technicians recognized for their exceptional work. Many customers express a desire to return in the future, emphasizing the personal touch and genuine care they receive at Bob Brockland Buick GMC. Overall, the dealership is highly recommended for its friendly atmosphere and commitment to quality service.
Wyatt, our salesman was excellent. Very courteous and knowledgeable about the vehicle that we were purchasing. What a great experience at Bob Brockland GMC Columbia, Illinois.
August 2024
The staff were great. We had Tim wait on us at the service center They were all in a great mood Tim he did a check to make sure that there wasn't any recall on the vehicle. When they were done with the vehicle he explained how the new remote and the old ones are working.
April 2024
The service department was awesome! They were very prompt and got on my truck right away. They knew I needed it for the weekend and they got it done! Tim, Paul & David was AMAZING!
My service Tech, Alex is UNBELIEVABLE! He fixed everything I needed to perfection. What a team you have!!!!!!
