-
April 2024 by Molly Reeves
I’m one of those weird people that does anything to avoid having to be the one to get my oil changed, but Ryleigh was really friendly and super helpful. He offered me other products like windshield wipers and new filters but wasn’t pushy about it which I appreciated.
-
March 2024 by kelli fortner
In out fast good
-
March 2024 by Annabel Gage
Went in for a oil change and Sarah At the Collinsville location deserves a raise. Such a kind soul, soul, and one of the best customer service experiences I have had in a long time..
-
March 2024 by Melissa Ra
Joe the assistant manager is phenomenal and super helpful!
-
March 2024 by Thomas Hartswick
Staff took care of me even though I came in from out of town. Friendly and Professional!
-
March 2024 by Bob Wright
The staff of this location was very friendly and very helpful and treated us like family. I can't recommend them enough.
-
March 2024 by Doris Thorbs
They Always do a Great job
-
February 2024 by T Weber
Quick friendly service every time
-
February 2024 by Danielle Buneta
Philip was amazing. Very nice. Walked me through everything.
-
January 2024 by Doug Moslehi
Was not sure about a fuel system service , but because the vehicle is a hybrid it just took half a tank of gas to clear out the check engine code that came up. We will see if the service improves gas mileage.
-
December 2023 by Jarie
Amazing service! Really helpful! Went in first thing in the morning on Christmas Eve, and was in and out, quickly. I felt like I had a personal car mechanic, even though there were multiple people working, and another car in the bays. The personal experience was phenomenal! Every step was conveyed to me in a way I, as a woman without specialized car knowledge, could understand and make informed decisions. I was treated well, my car was treated well, and my pockets weren't crying.
-
November 2023 by Mike V
4 oil changes completed in the other bays and I’ve been sitting inside not even checked in yet , horrible service, don’t waste your time going here 1 hour wait time
-
November 2023 by Nattieboop
Quick, attentive service. In and out for a routine oil change before I knew it.All I’d ask is, when offering additional services, to first ask the customer if they’re interested, and if so, if they could remove and inspect components (including the interior) instead of jumping the gun. Otherwise the worker who attended to my vehicle did great.
-
October 2023 by Chloe Hill
New to the area and my first time at this Valvoline.Phillip was super kind- my car is a little beat up and has some things wrong with it structurally (which I’ve been a bit embarrassed about going to a mechanic of any kind as a result) but I desperately needed to get an oil change and a tune up.I always feel like I’m going to have someone push services on me but not at all the case here (I know where I’ll be retuning when I have the additional funds to get what I need done though)!Thanks to him I felt comfortable and like things were being well taken care of.My wife went the day before me and she was also helped by Philip and had great things to say.Thanks for taking good care of us!!We will be back to see you, Phillip!!
-
October 2023 by ashley adams
Everyone is very friendly even though they were swamped with cars. I think the manager Pablo helped me and he was absolutely fantastic and so was the gentleman that checked my lights. I was iffy on going back to valvoline due to the Granite City location but faith has been restored and I will be coming here from now on! Thank you so much!
