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July 2024 by Kimberly Chism
Good bye Spectrum ?? I’m loving T-mobile internet service way better and it’s much cheaper
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June 2024 by Derek Anthony Shirley
Brian was very helpful and knowledgeable even gave me a number to text if I needed anything in the future definitely recommend asking for him to assist you when visiting the store
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June 2024 by Stop The Maddness
Would not address my complaint and could not print me a billing statement, hate the spectrum
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May 2024 by Govin Shrestha
Poor customer service. Have offers and when we go to claim that then they ask thousand of question why? how? Just wasting our times
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May 2024 by Jharna Shrestha
You guys gives offer and when we go to grab that you guys humiliate us badly like I have recently visited one store and a guy name Brian was at customer service desk and misbehave with me when I try to get new connection. Is this the way you guys work????
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May 2024 by Hemanta Tiwari
Very bad customer service. One of there employe his name is brain rude to me????
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April 2024 by Audrey Hammock
Very professional and personable staff
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April 2024 by Charles Sharrard III
Lots of customers. Considerable waiting time. Employees are capable and eventually delivered satisfying results.
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April 2024 by Rachel Spencer
Our service has been good, fast internet and good connection. Thank you.
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April 2024 by D.M Ward
Went to return some equipment. The little check in kiosk had some glitches. The staff was busy and friendly.
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March 2024 by Jeremy Morse
New customers to Spectrum. The current store manager KIM was present, attentive, knowledgeable, and very friendly. She was a huge help. The representative that helped in-store was Tyler There were SO many random hurdles and challenges for him to work through and not once did he seem overwhelmed or frustrated. Tyler was very thorough and patient and got the best available for the mobile needs of 3 individuals - and home Internet.
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March 2024 by DMitri Elbert
I was in the store yesterday (Sunday) as a walk-in. I left because 8 people were in line with only 2 associates working. I returned today (Monday) and sitting outside at 9:48am and tried to book an appointment, but the 1st available time is 12 noon. It makes no sense. I'm just trying to do a factory reset without losing info that's on my Google account.
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March 2024 by James “SHANKS” Shanks
Expensive
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February 2024 by Dennis Rohay
I don’t like this store at all. I will go out of my way to find another store that’s more friendly and helpful.
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February 2024 by average joe
Went in for a change of service.The young lady behind the counter was very friendly and knowledgeable. From taking the the time to show me how the new products work,to trying find ways to save me money she was top notch!
