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August 2024 by Monica Graham
Highly recommend Mike's Automotive. Pete and his team are reliable and trustworthy.
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July 2024 by Nichole C
OUTSTANDING SERVICE
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April 2024 by Vicki Jones
Very customer oriented and great service
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April 2024 by Phylicia Callahan
I’ve taken my jeep all over MO and IL, to car dealerships with certified techs. WELP. They failed me. After my neighbor Shonn heard me complaining, he referred to Mike’s in Collinsville. Mind you, Shonn owns a souped-up Jeep so I know he wouldn’t lead me astray. After months of putting it off and driving on the road dangerously, I called the shop. The guys were able to get in within the week, and after one full day of TLC, my jeep has never been in better condition. I went from a Jeep wobble at 40 mph, lights flashing all over my dash, my a/c knocking, and electrical issues — to a safe ride for my son and I.
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I have to give so much thanks and appreciation to Sam as he has been/is the kindest person I have ever had the pleasure of working with — especially in the automotive business. I used to sell aftermarket car products so I know how rough it can be. I even contacted companies closer to me and refused to use them because they were rude and rushy on the phone. Sam made sure I understood the issues/solutions, updated me on pricing (extremely low — I was expecting to pay a lot more), and truly cared about providing the best customer service to ME.
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April 2024 by Andrea Cockrell
Friendly, helpful, thorough & quick! Thankful for a place I can take my vehicle to be worked on.
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January 2024 by Jose Pablo
Megosta provide good services
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January 2024 by Mark Jernigan
Impressed with this place! They were friendly, knowledgeable, and flexible from the outset. They did an outstanding and timely job installing a lift kit on my truck—ahead of schedule and precisely as quoted. Hard to find a friendly, reasonably priced, and reliable mechanic around here, but Pete and his team were truly amazing.
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January 2024 by chris burton
Called up to see if they would replace timing chain on my truck and the guy on the other end was very rude. Told me that they don't work on Ford 5.4 and I'd be better off buying a new truck. Told him I did not want to buy a new truck I just wanted parts put on mine and he had an attitude. He also told me that they were a month out and when I drove by their lot they weren't very many vehicles on his lot. Not that that means anything but they're very unprofessional, rude and hateful! It's unfortunate that he had to be that way. Will never call them or use their services! I do not recommend this place at all.
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January 2024 by Patrick B
Had my vehicle towed in from a shop that botched an oil change. They didn't touch it for over a week. When I went to pick it up and was given no paperwork or explanation. The battery was dead. When I came back they said they would jump it. I went to the bathroom and when I came out the owner asked me if he could help me. When I told him that I was there to pick up my truck but the battery was dead he said, "So what?!" Bulldog eyeing me with his German Shepard. I asked him if that was how he talked to all of his customers and he said that he would talk to me however he wanted to. He said that he didn't like how I had spoken to his associate over the phone. I stated that I was upset that I had been without my vehicle for a week, but I didn't yell or call him names. He told me to "just go outside." I obliged him because if we do fight, I know who the dog is gonna bite. I have never been treated like this from anyone and can't believe this guy owns a business. I wouldn't go back if he was the last mechanic on earth!
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January 2024 by Kimberly DeRossett
To expensive
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October 2023 by Vicki Paskert
Very friendly/ timely/ efficient… explain the problem well..Service: Tires
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September 2023 by Linnetta Lowery
Great place
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April 2023 by Cipriano Pineda
I had another great experience at Mikes Automotive today. I made my appointment over a week ago with Sam. He has a great attitude and even though they are busy, he took his time to schedule me.Then this morning, my car was taken right in and the work was done in a timely manner and Sam checked me in and out with a “customer first” attitude.Todays experience at Mikes is why my entire family uses Mikes Automotive for all of our car maintenance!Services: Wheel alignment
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April 2023 by Josh C
Repaired my car quick! I'll be back when I get another issue with one of my cars.
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November 2022 by Dodee Ledbetter
The most honest people you will ever meet. Wonderful family run/oriented buisness who take pride in the service they provide for their customers.