11AM - 8:30PM
8201a Collinsville Rd, Collinsville“Employees were helpful and kind. Store was well organized and I was able to find things easily. There isn’t a very large selection of plus size closing. Huge housewares department and lots of options for men.”
“Ethan and Kole were both amazing help. Both helped me track down the correct size and style. Those two are a great asset to the Fairview Heights store and I hope they are both recognized for their efforts.
All around great customer service. Couldn’t speak more highly about my visit.
Management - Please start stocking Carhartt!!”
“I went into the buckle today and immediately Selena came to help me. I was very impressed with the cleanliness and the mood in the store. It was really upbeat and an enjoyable experience!! The manager Sarah is amazing and is always very helpful everytime I go in. I will definitely be back to this store!! Thank you Selena and Sarah for the wonderful experience!!”
“I will recommend this place 10 times over! I had a lot going on and completely forgot to pick my husbands suit up for a wedding that he was in on a Sunday. The owner of Willard's went above and beyond her call of duty to do something she did not have to do to assure my husband was able to still be in the wedding. Not to mention the alterations were perfect!”
“Service was good. The clearance sale was sweet! I got some really adorable clothes for pennies on the dollar. 4 stars only because they never have enough cashiers. There is always a long wait.”
9AM - 10PM
2120 Troy Rd, Edwardsville“Charles is amazing. He was very helpful to the couple in front of me as well as myself. He made sure they were signed up to start receiving rewards. He showed them how to gain access to it and he helped me find my mystery 40% off.”
“Geoffrey helped up today in checkout. When I say this man did an amazing job helping us through the chaos of figuring out our rewards, it is an understatement. definitely solid service and hopefully run into him again when we come back!!!”
“If you love a store that smells like patchouli and all of the assumptions that come with it then this is the store for you! The staff was crazy friendly and they have a huge variety of items. Everything from bags and clothes to sunglasses and ash trays to home decor and LOTS of pretty jewelry. I was very impressed and would be great for gift shopping. Now that I know what they have I'd for sure go back if looking for something in this genre. Highly recommend!”
“Tequila and Kilia were helping multiple customer when I came in and still made sure I got what I needed in a quick manner and treated me better than any other shoe store I've been too.”
“I don't usually review big box stores, but thr nicest employee I have met deserves a quick mention. She literally stopped everything she was doing jn the height of the busy holiday season and became a personal shopper for my wife and me. Honestly, was kinda shocked. Good prices and great service!”
“I had a store pick-up order that I just couldn’t get to in time, so I called the store and I was connected to the store manger, Phoenix. She was the sweetest thing and very understanding and she extended my pick-up time!”
“Aubrey at the Fairview Heights I’ll store was super! She helped us navigate the app that we were having trouble with at check out. We appreciate her taking time to take care of us. GREAT customer service.”
“Received my leggings this evening. Right on time for the cold weather. I was pleasantly surprised. It was my first time ordering from you but it won't be my last. Thanks so much.”
“I have been to this location twice. I feel like they take different stuff than the St. Louis locations that I more frequently visit. I thought the service was good and the staff was friendly. I will say that this location seems to get more overloaded with buys than any of the other locations I have been to. They can usually only take a few of my items because they have so many people trying to sell to them. It makes sense since this is the only IL location across the river servicing lots of areas over there. I would highly recommend taking stuff in right when they open. I took mine in about an hour after they opened and there were already 17 buys ahead of me! Both times I have went, they bought stuff I was having trouble getting rid of. It is kind of far away from my house since I am in St. Louis, not sure if I would come here again unless I'm needing to be in the area for something. But I would definitely sell to them if I am around the area because I did feel like it was worth my time.”
“My spouse and I went to Men's Warehouse looking for a tuxedo shirt and a bow tie. We were greeted immediately. The sales clerk asked if it was okay to take his measurements and proceed to find exactly what he needed and wanted. The process went smoothly, and we were out the door to finish up our errands.”
“Very impressed by Curtis and the staff at the Edwardsville location. Even when things got busy, staff was very attentive and skilled at working with a number of customers simultaneously. Curtis helped me select a great outfit (with a great fit) for an upcoming event. This will be my go-to for future events or business to formal attire. Thanks!”
“Very good service! Met owner, good guy, very cool, he helped me with outfit needs for party. Very knowledgeable, answered all my questions. Just overall good experience and friendly guy! Was complimented on all the items purchased by several party attendees! Thank You! I would GLADLY spend money with you in future!”