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“The reviews are exactly right! They are fast, extremely fair pricing and just good ppl. They helped me fix my jeep affordably, when I was quoted a crazy amount by another shop. Not to mention the other shop added on like 6 other things these guys said I didn’t need at all. Definitely recommend. 20/10. Top Tier. They might be a little old school, but nevertheless, Reliable. Experienced. Great. ??”
“I’ve been coming to orchard auto/VP for years now…if I’m never in need of quick gas (aka too lazy to pump or in a rush) I’ve always stopped by and they’ve greeted me with nothing but smiles. Have always loved that they were the only ones in town who do still do full service. Today I went to a pretty “well known” place in town( next to subway on Beltline…lol ) to get a price check on my brakes. 1100$!! I decided to check with Steve and his workers and it was WAY cheaper…. Like WAY. I was legit about to get ripped off and Steve saved me hundreds of dollars and I’m SO grateful. Not only did they help with a ride home but they also got it done very quickly. Customer service is truly on par here… and after today I will never go elsewhere for my car. So thank you so much kail and Steve for putting in the work and not charging me an arm and a leg.
Lucas, reznor and nick are cool too and are always helpful ;)
But for real check your prices when going places to get things fixed esp being a female by yourself.
They are the BEST. 10/10”
“Excellent work at a fair price. They are upfront about possible extra repairs that might be needed once they start repairs. They are definitely concerned about the safety of the vehicle. They weren't happy with a used part and asked for an extra day to get a part they felt was safer for the car. They could have easily put the unsafe part on and saved time, but they are honest and care about their customers' safety. Even though the new part cost more, they only charged me the original quote and did a 5-star repair job.”
“We needed to get the windshield wipers replaced on our vehicle & the staff member not only helped us find the right ones but assisted us with changing them out.”
“Came in for a qt of oil & I dropped my engine oil cap under the hood ??♀️ couldn't get it out and they didn't have one in stock. An employee went above & beyond fishing it out and eventially finding it. Words can't express how grateful I am.. so I sent pizza to the shop. ??”
“Devon was very helpful and made the process quick and easy, this is my second car from them. Never had any problems. The approval process was quick and they helped find a good car insurance agency. If you go by definitely ask for Devon!!!!
Edit: do not get a car from them. My car started having problems literally a day after having the car.”
“I've been to many Autozones, and this one stands out. The great people, readily available stock, and quick service make it my go-to. The employees' wealth of knowledge on parts and solutions is great.”
“I always receive excellent service when I visit the Collinsville, IL store.I recently ordered a part that had to be delivered from St. Louis because the Collinsville location didn’t have the part in stock. Unbeknownst to me the wrong part was delivered to Collinsville. Your store representative, Shelly, caught the error and went above and beyond to correct the issue with minimal inconvenience to me.Shelly has a great attention to detail and provided exemplary customer service to resolve the error. Thank you O’Reilly’s for having staff that cares about the customer. Shelly is truly an asset to the O’Reilly’s team!”
“Very nice staff! Took care of me in the spare of the moment without them knowing I was freaking out but they made me feel safe and better by being polite and doing their jobs with a positive attitude.”
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“So beyond happy !! My Camaro had hail damage. They worked their magic and she’s is Back Beautiful.. Service is outstanding keep u updated on the status of ur vehicle. Thank u !!!”