March 2023 by Steve G.
After buying 12 year old Lacrosse and only driving it 3 weeks, the moon roof ceiling cover ripped in the track when I opened it and then shut it. Some metal had had broke and caused the mess. Rear door on driver's side won't open certain times when my son couldn't get out and had to slide over to passenger side to get out. Also, the engine lite came on. I called the man that sold me the car and he passed the info to automotive which they called back and left a message. Chad the shop guy said that they would put my car on the puter but, they wouldn't be able to do nothing for the moon roof or the door and couldn't guarantee if they would fix the e-lite sitch. It's sad that I hadn't even made my first payment on the car that they wouldn't look at the car and try to help the situation before telling me the couldn't help. I went to O'Reilly's and they put it on the puter for free and it was a catalytic converter sensor. I liver in Metamora and they are in Clinton. Hours drive away. I chose not to respond because I will take care of it myself. I will never buy anything from them again. They could have tried to work with me but it they chose to say no to everything. You live and you learn.
