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November 2023 by Reginald Gee
My experience was the best ever purchasing my car at this dealership i purchase my dream car with Bauti Yarbrouh his great service and as his excellent customer service that I have received was a great experience. Special thanks to my sales person Bauti Yarbrouh in his knowledge of the car and his excellent service in helping me from the beginning to the end!!
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October 2023 by Wendell S.
My wife has had her battery replaced from infiniti 4 times in three years. I was told that the reason was because of some issue with the starter that was causing the issue. My wife was stranded for 3 hours because of the battery.I had the car towed and jumped by another mechanic and took my wife's vehicle to infiniti and was told that I needed another battery. My issue is there was no accountable on the part of infiniti. I feel that infiniti should take more accountability when they have a defect in thier parts.
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October 2023 by sidney hobson
Sam Shahin was a great person and has better salesmanship. He kept in contact with me then entire process and I never felt pressure to do anything. He was very kind and understanding. Very attentive to my thoughts. Any time I buying a car He is going to always get my call first. Thank you so much Mr. Sam.
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October 2023 by Marva Nichols
Salesman Jeremy and Jacob in finance were phenomenal! My journey at Infiniti of CH was nothing short of amazing! Everyone there has a heart of gold and a high level of professionalism. This is my dealer and I will be referring more customers just like I did with my best and childhood friend. She bought an Infiniti QX60 and she is beaming with joy and excitement and was astonished by the customer service and warm atmosphere!
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October 2023 by heat Stroke short swashington
My thanks to Eddy Lyndt for setting up time to meet for a viewing, exceptional service during the test drive and purchasing process, He also aiding further with any questions once the sale was complete.He was very helpful and knowledgeable about the vehicle I was purchasing. I would definitely do business with him again and refer people to this dealership.He goes out of his way to make car buying an enjoyable experience
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October 2023 by Unique Sharp
Literally the BEST experience I’ve had at any place of business EVER!! When I say I’m so happy I chose to come here to purchase a vehicle, it is an understatement. I will probably never do business with any other dealership except for here. I also want to give a HUGE shout out to my salesman JOHN MEKHIEL!!! He helped me the entire way and was so patient with me. I also want to thank the entire staff, they were so welcoming. They made sure my daughter and I were taken care of each time we were there. Thank you so much!!!!
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October 2023 by Max Flanagan
Worked with Jeff in sales and found the purchase process to be very smooth. They had overfilled the oil almost two quarts so not a week after owning it I had to take it to my local Volvo dealer here in Milwaukee. They did cover the costs but it took six weeks of emails and voicemails to get anything done. All in all I got a great car out of it and they did pay up for the repairs so I am pleased with that. Getting differing answers and taking six weeks of pestering to get anything accomplished was the frustrating part.
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September 2023 by VJL
Service adviser Fabian was awesome!! He went above and beyond to replace my rack and pinion on my Infiniti QX80 which was out of warranty. He saved me lots of $$$ I would highly recommend everyone to do business here. Great customer service. Thank you!!
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September 2023 by Brittney Lamarz
Eddy Lindt was well knowledgeable on the car we were looking to buy, very professional and personable. He’s a great person overall and INFINITI of Clarendon Hills is lucky to have him! He made sure we knew what all was being communicated to us, and went out of his way to give me a personalized video of the car of interest to mule over my decision later. Andreas was also clutch in helping to run numbers for consideration purposes. That’s next level costumer service! Sadly for INFINITI, we ended up going with a different vehicle, but I still wanted to leave this review to express my opinion for a great dude!
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September 2023 by Shaun M.
If I could rate them any lower I would. Worst customer service experience of any dealership I've ever been too. Different reps quote different prices on service. EVERYONE IN SERVICE is impolite, inattentive, and impatient. Desk attendant didnt know the correct internet code. Couldn't answer any questions. Service rep had to FIND MY KEY. I will NEVER return here and as soon as I can get rid of my Infiniti and return to Acura, I will.
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August 2023 by deven weston
Konrad has been my guy start to finish on my purchase of my dream car! It was great working with him, he is super communicative, kind, thoughtful and willing to work with me, even though I am out of state. I highly recommend him as your salesperson if you are looking to work with this dealership! A++++ effort Konrad - thank you!!!
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August 2023 by Kristen Konfirst
Buying my car from this dealership was a great experience from start to finish. Everyone we spoke to at the dealer was very nice and knowledgeable. Our sales rep Sam did an excellent job of taking care of us. He was generous enough to bring the car in for us so we didn’t have to look at it in the rain. During the purchasing process we were not pushed into getting anything we weren’t interested in. We got a great, fully loaded car below what most other dealerships were asking. The car was extremely well detailed for a used car. I highly recommend seeing Sam if you are interested in purchasing a car.
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August 2023 by John Pace
I saw a vehicle I liked and reached out to to dealer online. Sam, quickly responded and took my interest seriously. Sam met with his manger and sent me a clear breakdown of all the costs before we ever met. We were able to work out many of the details before I arrived at the dealership. Sam helped me make sure the vehicle was ready and available when I saw it.Once I arrived, Lisa showed us a number of cars. No high pressure sales tactics. Lisa was great to work with annd even followed up to make sure I was happy. Overall, the transaction was smooth and I am happy with the purchase.
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August 2023 by Carol johnson
Re: Satisfied Customer!!!In purchasing my New Apple ? Red 2023 Infiniti QX50-Sports Addition: From Online Request, to entering the Showroom to Driving off with my Retirement Dream car, everyone was extremely helpful, and went above and beyond my expectations to make sure I was completely satisfied with my buying experience. I would like to specially thank Mr. Eddy Lintz my salesman, for making me feel very comfortable in the decision of buying my New Car. I would not hesitate in recommending INFINITI OF CLARENDON HILLS for your next Luxury Auto Purchase!
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July 2023 by KIRIT PATEL
I’ve been here first time to buy a car . Soon I entered the dealership, meet Mr. Rami, the sales person. He was amazing. I have previous experience with dealers but I have to say that here it’s quite different. He with his sales manager done it quickly. Within 30/40 mts we were out the door. Prices are very reasonable and comparatively lower than market. Mr. Rami the best. SalesPersonal are very very helpful and cooperativeThe great place to buy a vehicleAppreciate