{{ group }}
-
{{ item.name }}
{{ item.address }} {{ item.name }}
- {{ item.properties.formatted }}
“I have used The UPS Store #3571 at 910 W. Van Buren in Chicago for auction purchases at Wright and Hindman Auction Houses on numerous occasions. They are total professionals. Juan, Julie and the staff are top notch for your packing/shipping needs. They make it SEEMLESS.”
“I went in to set up a mailbox & had a great experience working with Bob. He was very friendly & took his time explaining the process to me. As an anxious individual, I really appreciated his calm demeanor. I'm so glad I chose this location.”
“Brianna Lloyd and Eli were so helpful when I came into the UPS store at 917 W Washington BLvd in Chicago yesterday. I came in at 5:59 pm needing a document notarized and didn't realize the service ended at 6. They were able to work together to get this completed swiftly for me so that I didn't have to come back the following day. I was so grateful for the excellent customer service and quick help when I really needed it!! Thank you Brianna Eli and Lloyd for your help yesterday”
“I have been using Mercury for my shipping needs for years and have never had a single issue. My rep is quick to respond to any questions I have. I am highly satisfied!”
“Christina was fantastic! Service was extraordinary. Very knowledgeable and honest regarding my best options. And I just felt good about the customer service and my experience overall. She had answers any and all questions I had, and even offered helpful advice. This was NOT unappreciated. Thank uou, I will definitely return for any future needs.”
“I love this store. ALL the workers are friendly. They speak and constantly looking up to see who is next in line. I love it there is constant movement so no one is not working. My favorite person is Alvin, Tammika George, Veronica, and Luis. Very Helpful All the time.
Keep those smiles going.”
“Dan is the man at the UPS store #3922 On 9923 Ridgeland Avenue In Chicago Ridge Illinois!I had more than a handful of Amazon returns, and he was super helpful and kind. Greeted soon as I walked in and there were a line of people and he was flying solo on a Saturday during peak hours. I can’t stand post offices on the weekend due to the attitude of most employees. That’s why I go to the UPS store and he was super efficient and quick and nice to everyone including myself.I managed to get all my returns from Amazon and even managed to pack two big items in boxes and he was super helpful with all of it and even with the email labeling components of the more challenging returns.Dan did not ask for me to leave this review in fact if he did I never would have. I get my eyebrows done and I go to salons and make up services and they are always asking me to leave them reviews and just the suggestion alone is a turn off, and I tend to resist. People want to leave good reviews without being asked to. He probably already forgot who I am and I don’t care. I hope he gets to be the manager if he isn’t already or a franchise owner or something because he makes UPS look good and Amazon returns that much easier. Thank you for all that you do, Dan!!”
“I had a wonderful experience with DHL in chicago. Not only were the service providers very patient, but also some of the kindest souls i’ve met. Maria was the employee who looked after me. She was kind, funny and most of all helpful. We ran into some things which weren’t aligning but with her patience and client care we were able to work together and solve these issues. She had such a customer first approach, and even after we had a little hinder. Greeted the next customer with a big smile. She was great, not only as a worker but as a human.”
“I needed a label to be printed for my package that needed to be sent by today. Their printer was down, and despite how busy their store was getting near closing time, they still were able to handle all the customers after me and get in contact with their printers service provider to get that fixed so that I could ship my package. They even stayed after hours just to ensure I was taken care of. Best service I’ve ever had at a UPS store!”
“If you're looking to drive for a company who cares about their drivers look no further. I've been a part of the Brite family for over 4 years and I'm so greatful I made the choice to come here. Pay is great & always on time and they'll get you home when you need to be home. Office staff is great & dispatch keeps you moving. Max & the after hours crew are amazing as well and always extremely helpful. All equipment is new and well maintained by the onsite shop. If you want great pay, great home time, and to be treated with the respect you deserve then join the Brite family.”
8AM - 8PM
4000 W Montrose Ave, Chicago
Shipping Centers
“I haven't used them yet for shipping as I'm getting my item ready to ship. But what I can say so far is the phone representative was super nice, spoke English (a lot of places I've called don't and my Spanish level is only low intermediate) but she helped and explained things and I will be using them once I have everything in order. Thank you!”
“This UPS store is amazing! The team here helped me so much to notarize my documents. I cant express enough gratitude with all of their help! Thank you so much, and many blessings to u all ?”
“Very helpful staff they help me I was nervous about first time shipping something and they help me feel more comfortable and secure about everything the Staff made my experience a good one thank you .”
9AM - 7:30PM
4740 N Cumberland Ave, Chicago
Shipping Centers
“Alexis was fantastic! Im only in town for a convention and I had to leave the hotel and get some boxes packed and shipped before my flight home. I was in and out of the UPS store in a matter of minutes thanks to Alexis! She helped me ship a large awkwardly shaped thing lol and was super helpful and professional doing it. Made this whole annoying process seamless and not annoying?”
“Update: I received a phone call from the owner of this store and he was very polite. He explained to me why I was billed the amount that I was and took responsibility for staff not communicating the full price during the transaction(full price meaning shipping, pickup fee, materials, etc.)He apologized and even refunded me the charge. He also ensured me he would council the employee I spoke to initially when I called to resolve this issue. He also said they would use this as a learning opportunity to change processes to ensure this does happen again to another customer.I really appreciate that he listened to my concerns and showed empathy for the situation, instead of having a mocking/smirking attitude of "oh well, don't care" like I received from the other person I spoke to.I have updated this review to a 5 star based on my interaction with this gentleman, and because the interaction I had with a single employee does not translate to the entire business being bad.Previous review, leaving for context for update above⬆️:The below was an interaction with a UPS rep and a single employee of this store.This store(through a UPS rep I contacted at instruction from BWI) quoted me $14.27 to mail a lost item from the BWI airport to my house in Florida. Once I provided payment info they billed me $33.84. I called and spoke to an individual at the store who claimed there was a $10 shipping fee and the 8"x12" bubble mailer was $7 and some change. That still does not add up. I told him this was fraudulent and he denied that and said "Naw I mean not really". The package says I was charged for a 3lb package weight. The USB drive is 1.07oz and even with the bubble mailer it came in it was under 1/10 of a lb.If you are quoted a price and billed almost double the amount quoted that is fraud. You did not bother to disclose any other fees and did not send me an itemized invoice showing what those charges were for. When I called your employee was rude like I was wrong for questioning the increased amount.”
“Kelly saved the day. This is always a good, reliable, convenient store but I had a horrific Amazon return involving 84 boxes & a messed up Amazon return process yet KELLY made it happen with minimal expense. She was calm, charming, helpful, never stopped smiling when I was about to lose it, and made the whole mess as efficient as possible so I could get my large amount of money back. She is an absolute treasure.”
“They helped me return my Verizon Fios devices that I bring with me out of state when moving. Local Verizon stores don't accept them due to no Fios service in the state of Illinois, I'm so glad I found this place. The service is quick and professional, love it.”
“Impressive customer service. With the new ownership, store got so much nicer and cleaner inside and also customers service was very friendly. The owner took care of my artwork for sending to my clients, and it was very satisfying. Very happy. Highly recommended!”
“Dan and the rest of the staff are seriously profound. I love how easy and straightforward doing business at this location is and I look forward to my next trip to my local UPS store (:”
“I ordered 2 products from stores in the USA. Andrei packed them together and sent them to Romania.
They arrived safely.
Thank you”
“Literally arrived in tears, trying to get my brothers funeral program printed. They were so kind, caring, and fast with printing. Thank you so much Michael!! You’re literally my hero”
“I absolutely love everything about this location, especially the guys that work here.Danny always, always goes above and beyond with a smile on his face! So helpful and kind!!We love Nick too!!! There's another guy too that works there, can't think of his name but he's great too!!Highly recommend this location!!”
10:00 AM - 6:00 PM
101 North Wacker Drive, Chicago
Shipping Centers
“Never want to make you wait. What a great team there. Needed to go return some Amazon returns. Which I'm sure they get a million of and can be annoyed with. But nope, every time smiling having a good time. Got to love it. Thanks for all you do, I sure appreciate your help!”
“(Translated by Google) I love it, I never had problems with my shipments. Excellent service.(Original)Me encanta, nunca tuve problemas con mis envíos. Excelente servicio.”
“I thank the company and its employees My Vladislava Gintarasa Rayana for the quality service. They help, advise, resolve issues. I wish them further career growth. Repeatedly throughout the year I sent parcels to Russia, observing customs rules. Everything was delivered safe and sound. Fast Reliable Convenient. Thanks for the excellent service. I recommend everyone to send parcels to Russia with this company. Success and further prosperity of the company”
“1st time returning something bought online, I really wasn’t sure exactly what to do but this place had someone there to help out and show me what I needed to do. Very helpful and friendly.Payed parking only. It’s in the middle of downtown.Over all, I was satisfied with the experience.”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“Mohamed provided a quick and courteous service by helping me with my shipments and answered all my questions. Excellent and friendly service. Highly recommended.”