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June 2024 by sebastian pedroza
This is the worst location in the Chicagoland area by far. Dirty. Products always out of stock. Check out lanes are always long with not enough cashiers open. The parking lot is full of drunk panhandlers begging for money.
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June 2024 by Tonya Fondren
I only went to get gas it wasn't crowded .
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June 2024 by Oscar Zatanas
Jenial
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June 2024 by Jorge Garcia
I have nothing but respect for the staff they were so loving especially Nancy helped me tremendously!
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May 2024 by Ayee VP
On a Sunday, of course, the place is packed. I dont mind as there will always be line on something. Patience is a virtue.
Was happy with my purchase and I saved big time especially on our staples.
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May 2024 by Logan Joesph
Dirty store with rude employees. The cafe was closed at 6:45 and the worker was too lazy to serve me the slice of pizza that was available. Cause he stated he wanted to keep it for himself. Made some lame excuse about the till not working. Then he threatened me with security. They just kept saying they were closed. I would not shop at this Sam’s club.
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May 2024 by Elias Martinez
Pumped gas on 4/15/2024. Shortly after my car started to act funny. Lack of power and hesitation. The next day I went to a repair facility to get it checked out and it came out to be that the fuel had water. I reached out to Sam’s club on their chat hotline and was directed to the store manager of the location. I reached out to the store in 4/16/2024, spoke to Ariel And left a message for the store managers. It’s 4/24/2024 and I still have not type of response.
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May 2024 by marshmallow fox j.r 90000
I like it a lot..
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April 2024 by Gloria Rufino
Good place
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April 2024 by adan11
It is a great place to buy food.
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April 2024 by Robert A
Be patient with the lines
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April 2024 by Hao Wu
It’s the worst Sam’s club experience ever. I’m a Plus member for 10yrs. This time I tried to return an unopened unused item, however the front desk refused me for it over 90 days window. I explained I only heard electronic products may have a 90 days limited but not for a non-electronic item. However the lady still don’t want to do the job and brought a supervisor. The supervisor also refused my return for the same excuse, but couldn’t provide me any policy about the limitations. So I tried to let them at least scan my code to see what the system shown. The return system did show it allowed to return however the supervisor suddenly turn the tablet refused to confirm the return. She even don’t want to take a look at the return policy that I provided but asked a manager came. I tried to very polite to the manager named Hugo to see if he should more knowledgeable about this issue. However the manager Hugo said he had the right to refuse the return because he is the manager but could prove any policy. That’s so ridiculous all three staffs in different positions all telling lies to customer, and what’s the reason for to my this case so special? I am so angry about the attitude they stand for Sam’s Club, so put a shame to the brand. Not even mention this club is always lack of management with trash everywhere, always shortage in refills, unorganized presentations, that you can tell it’s a Sam’s club store by the inside atmosphere without looking at the brand.
I am a very loyal member of Sam’s, really hope headquarter could pay more attention on the management of this store and bring back the Sam’s club standards service to the local customers.
Again, the main manager in this Cicero location name the Hugo.
Best,
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April 2024 by Christina
I wouldn’t even put a one star on this location. I was told you’re not allowed to have a service dog inside of the store. I explained to them that’s against the law and they told me that that’s how their store is no dogs allowed. And I told them OK well, I have a service dog. You can’t stop me from having a service dog.
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April 2024 by Shoban Pawar
A One-Stop Shop for Bulk Savings and Quality Goods
Sam's Club offers an extensive array of products at competitive prices, making it a go-to destination for those looking to stock up on everyday essentials and unique finds alike. From groceries and electronics to household items and furniture, Sam's Club has something for everyone.
One of the standout features of Sam's Club is its membership program, which provides access to exclusive deals and discounts. While the membership fee may deter some, the savings and benefits quickly make it worthwhile for frequent shoppers.
The store layout is well-organized, making it easy to navigate aisles and locate specific items. Staff members are generally friendly and helpful, adding to the pleasant shopping experience.
In terms of product quality, Sam's Club maintains high standards, offering a range of well-known brands alongside its own private label options. Whether you're purchasing fresh produce or electronics, you can trust that you're getting value for your money.
Another notable aspect of Sam's Club is its commitment to customer satisfaction. The return policy is fair and accommodating, ensuring peace of mind for shoppers.
While Sam's Club excels in many areas, it's worth noting that some items may be available in larger quantities than needed for individual households. However, for families, businesses, or anyone looking to save money in the long run, buying in bulk can be advantageous.
Overall, Sam's Club provides a convenient and cost-effective shopping experience, making it a reliable choice for consumers seeking quality products and substantial savings. Whether you're stocking up for a special event or simply restocking your pantry, Sam's Club delivers on its promise of value and variety.
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April 2024 by Ashley Garcia
Great place to shop. Unfortunately, they are always out of certain items. I usually end up having to purchase them online.
