O'Reilly Auto Parts is a store where customers can find helpful staff and a range of auto parts. Customers appreciate the knowledgeable manager, who cares about customers and offers helpful advice, such as recommending products like Cataclean to pass emissions and save money on repairs. The staff are generally friendly and provide good customer service, with some employees going out of their way to assist, like helping with battery replacements. However, experiences vary, as one customer was disappointed with a bad alternator purchased there, which required additional costs for installation. While most staff are friendly, some customers have noted that one employee can be cold and snappy, although other locations are known for better treatment. The store also offers items like air fresheners, though selection may be limited. Overall, O'Reilly Auto Parts is seen as a helpful store with knowledgeable employees, though experiences can differ depending on staff and specific products.
Great service and knowledgeable! Was able to help me with knowing what oil was best for my car and helped me with putting it in my car. Went above and beyond!
November 2025
David ,O'Reilly did an excellent job installing my Hyundai Accent Wiper Blades ! He even said I got $7.74 Refund What Excellent Customer Service! Adrian Alejandro
November 2025
Thanks to Carlos for changing my light 💡 bulbs in my car saving me time and money!!! Very helpful advice.