O'Reilly Auto Parts is a store where customers can find helpful staff and a range of auto parts. Customers appreciate the knowledgeable manager, who cares about customers and offers helpful advice, such as recommending products like Cataclean to pass emissions and save money on repairs. The staff are generally friendly and provide good customer service, with some employees going out of their way to assist, like helping with battery replacements. However, experiences vary, as one customer was disappointed with a bad alternator purchased there, which required additional costs for installation. While most staff are friendly, some customers have noted that one employee can be cold and snappy, although other locations are known for better treatment. The store also offers items like air fresheners, though selection may be limited. Overall, O'Reilly Auto Parts is seen as a helpful store with knowledgeable employees, though experiences can differ depending on staff and specific products.
Without a doubt my favorite place apart from good prices, the people who work there are always very friendly.
March 2024
I went in looking for something to help me pass my emissions, the manager recommended that I add a Cataclean to help clean my system. Product helped me pass, and saved me a couple of hundred bucks in repairs. The manager cares about the customers and knows his store/products. He was a very polite and really handsome.
November 2023
The best customer service I have received in a while, everyone is super helpful; such a great cohesive team.
