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May 2023 by Christian Di tizio
Rude and rude young customer service woman would never come back to this store
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April 2023 by Mr Lightning
I was going to go in and buy new phone and get my free T-mobile bag and associate redem she refused give me the bag never going back
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September 2022 by Jocelyn Bennett
Disrespectful manager disrespectful staff staff cusses at customers and attacks them and threatens to jump.. would highly recommend sticking to cor stores these third parties don’t care and T-Mobile should be ashamed for allowing people like that to work for them…this store should be shut down I was polite to the manager when speaking about and issue and she started name calling immediately the phone calls are recorded will be excelerating this situation to the hire ups NO ONE GO HERE
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November 2021 by Becky P.
I called the customer service number since the stores had already closed! For some reason, my American express card was not working. There was more than 60.00 in my account and they said it kept declining. They promised not to suspend my lines and did anyways! I talked to the American express customer service representatives a few times also and they said there were no restrictions on my card and it was definitely MetroPCS that was having the problem with their system!! I'm mad that they suspended my lines after they promised not to!!! Now I will have to into the actual store and be inconvenienced!!! The customer service is awful!
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April 2020 by Mario Sanchez
La señorita k me atendio el 21 de marso muy amable solo k no se su nombre pero la recomiendo
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March 2019 by Frances D.
Don't ever buy any accessories from Metro PCS. Today at 1:34pm We purchased the LG TONE PRO HBS-780 Wireless Stereo Headset - Black. Jesus gave us such a deal. Normally the headset sells for 119.00 but he gave it to us for 85.00. I go home and on Amazon I buy 2 with a 3 year warranty for 75.80. Metro PCS website list the same headset for 69.99. We go back to the store and all we could get was a 10.00 Store Credit. No return on accessories. No in store sign stating this! No sales receipt stating this! Metro PCS customer service is a joke because the store at 7947 S Cicero is an authorized dealer they can do what ever they want. Jesus is the smooth talking sales associate to avoid! I am furious! Shop here and bring the lube!
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March 2019 by Debbie Diosdardo
They were closed and nobody knew had to make payment for friend now their phone is shut off
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February 2019 by Carmen V.
Amazing staff! They really take the time to understand my wants and needs. Very friendly!
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March 2018 by James Williams
Very friendly, offered promotions.
