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November 2023 by Renee Chew
I just first want to say thank you to each worker my experience I had today was everything When I came into the store it was clean everyone was so nice I love it great place but I most say y’all Rodrigo Ortega very professional will have you leaving with a smile great customer service will have you wanting to bring people to him he did really good answer all my questions I left out with a smile on my face because you normally don’t get people that care about helping the customer happy but he did he made sure that I was taken care thank you so much Rodrigo Ortega never get rid of him ?
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November 2023 by Karen Zaragoza
Juan & Alex were very helpful. They answered all of my questions and even got me a great discount. They were also very friendly, I would definitely go back and refer them to family and friends.
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September 2023 by Citlalli Valerdi
Julianna monarrez is an employee there she was supper sweet and answered all our questions very respectful and kind
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August 2023 by Tatiana Mchaney
Lupe was great. Very informative and has good patience. Even after receiving my products I sat talking to her.
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August 2023 by Theodore Keranen
awesome service from ismael and cristian! they got me a discount and got me new phones!
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July 2023 by Michael M.
This review is for AT&T's internet service. I received an email saying they had an outage that would take 7-8 hours to fix. This is unacceptable. While our monthly bill creeps up in price,the service interruptions continue.When I Called AT&T's help line I could not speak to a human being butgot shuffled between repetitive options offering no answers.We will looking at XFINITY in the near future.Glen Ellyn Mike
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July 2023 by Diana Martinez
I walked in the store to ask about phone plans and ended up doing the switch right there. I highly suggest you stop by if you are in the area. The store manager Cristian was very polite and attentive .
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June 2023 by Cynthia Kilo
Julianna provided Very great service will definitely help you with everything.
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April 2023 by Beatris Martinez
I was looking for a new carrier to transfer to because I was unsatisfied with my old service. When I came into the AT&T store, Cristian and the team greeted me upon my arrival. He answered all my questions that I had in a very well explained manner. Additionally, the process of switching over to AT&T was very easy because Cristian helped me tremendously while also explaining to me every step throughout the whole process. I had an exceptional experience with everything Cristian had done for me during my visit as well as very satisfied with the service I’m receiving with AT&T. I will definitely be recommending to my friends about the quality services that AT&T is providing me with my cellular plan, in addition to, referring them to Cristian because of his well-composed personality, insightfulness, and genuity. Hopefully others find this review to be insightful towards their embarkment of a better cellular network.
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April 2023 by Brenda Simental
Went there today to pick up an order i placed online. I waited 5 hours (which on the website said its an average of 2 hours for them to prep) and i finally went to the store to ask if they received my order. They did not but these orders go through quickly. I asked what number i can call to cancel my order so i can go somewhere else and an associate just shrugged not knowing what i can do. He should know because he works there. I later called again asking them that i received an email stating that it was ready but they just hung up on me. They seem to be in it for themselves, for the commission, and not about the customer service. So i recommend going to a corporate store and save yourself from the stress or go to the one on Harlem and Archer because they were the ones that helped me out.
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April 2023 by Rebecca cruz
Sat outside with my disabled mom waiting for this store to open. At 10:15 the woman working decided to come out and tell us that the hours changed the day before and they are opening at 11:00 now. There was no sign or apology. Be careful coming here they open when they want. The website and everywhere else says they open at 10:00.
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March 2023 by ralfimale1 “raf”
Julianna was great. Had a problem with my bill. Resolved my issue. Great service!
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February 2023 by Gwen Williams
Julianna provided excellent customer service with my issue today !!I had been here a couple of weeks ago.. she is an asset to your business !! Kudos to her ??
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February 2023 by Bryan Ceja
Went in & Pre Ordered the new Galaxy S23+! Associate I got was very friendly, helpful and patient! Most stores are hit and miss depending on staff mood. Been coming here for the last 2 years and have had no problem with anyone. Ask for Julianna she's super helpful! ??
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December 2022 by Roberto Rodriguez
They help me switch to att and put the same montly bill on another company and faviola and the manager are very helpfull i recomend alot this store they are very profesional a+