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December 2023 by Skeleton Cakes080
garbage service.
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March 2023 by Ann Sutcliffe
They keep taking my prescriptions off of auto order without my say. I am about to run out of some because of their error. It has happened more than once.
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January 2023 by Andy Genseal
Somebody really needs to get this place in order. I have had to wait for multiple days to get simple antibiotics filled (good thing those aren’t necessary for things like fighting infection…insert sarcasm). I mean seriously, if insurance didn’t demand I use the lowest quality provider, I would go elsewhere. This has to be the comically worst customer service experience in the civilized world. Run, don’t walk, away from this institution if you have any other options available. As for me and mine, we are stuck here as victims of circumstance.
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December 2022 by carole Henderson
Went to Kroger Pharmacy to get a flu shot. Not even one person in line. The pharmacist said it would be a 90 minute wait. Went next door to CVS and received my vaccine within 15 minutes. The ONLY reason I use Kroger pharmacy at all is to get fuel points. Without that,they would never get any business from my family.
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August 2022 by Roger Bennett Jr.
I’m tired of the condescending & horrible attitude from female pharmacist. My wife had a prescription turned in a day before we were going to leave for vacation thinking they’ll have it for 24 hours & should be filled . Went in next day & nope . She was rude & said it’ll be another hour. Than got snotty saying well you know it’s X amount . Yes we’re aware since this isn’t our first time buying said medicine . Wife told just hold it till we get back a few days later. Not only did they call a few hours later but nearly EVERY day on vacation our prescription was filled . This is 1 of the reasons we don’t shop at Chillicothe Kroger & why we’re going somewhere else for prescriptions !!!!
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December 2021 by pete calhoone
Staff is very friendly answer all my silly questions
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September 2021 by Edward Wages
I call the pharmacy ask if my son medicine was done the guy was helpful then a women decided whip phone away from himself says it can't then screamed at me so I hunged the phone and the manager didn't do nothing Orwell she has had a lot complaints against her the more people leave the more they will lose business so I pulled all 5 family members medicine went somewhere else
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August 2021 by Kelly Plozai
It's hard to find a good pharmacy but this is the best one I've ever gone to. The pharmacist is so nice and see Dominic if you have any issues with meds or prices, he's the most helpful and patient pharmacy tech.
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July 2021 by Pam C.
Not enough help, everyday items are not available, bread, salad greens, fruit is usually spoiled in a day or two, I'm changing grocery stores, been shopping here 40 years & it's only going down hill. Never enough check out clerks!
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February 2021 by freak out channel
I call the pharmacy ask if my son medicine was done the guy was helpful then a women decided whip phone away from himself says it can't then screamed at me so I hunged the phone and the manager didn't do nothing Orwell she has had a lot complaints against her the more people leave the more they will lose business so I pulled all 5 family members medicine went somewhere else
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November 2020 by Kirsten Whitby
I have experienced many different issues with this pharmacy, but today I recieved some of the worst customer service I've ever experienced. I was there when they opened back up around 2:30 and the pharmacy tech acted like I was inconveniencing her by just being there. I'm introverted, so I don't speak up for myself. I will just be switching pharmacies and doing my grocery shopping elsewhere to avoid feeling that way again ??
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June 2019 by Yakin Sal M.
Nice little store in the middle of nowhere. Cheap prices and good items. Fruit and deli very fresh.
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May 2019 by Linda B.
I use to shop here and I am ready to boycott them. Service is not good and better not ask for someone to carry out because they don't want to because they are busy. Some evenings go in and you have to use uscan. Why can they not afford checkers.? They are not nice either. I will be going to Hy-Vee or Schnucks in Peoria as much as possible. Krogers all have forgotten customer service.
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January 2019 by Joseph Hamilton
I love the Kroger grocery but today was my first experience with the pharmacy. I went to kroger pharmacy at noon and when I put in for my prescription they asked if I had any shopping to do while they filled. I told the lady I'd be in town for a while so I'd just come back at 1:30 and the lady said that would be perfect. When I came back at 1:30 another lady said they'd been real busy and hadn't filled it yet. I told her I'd be back again in an hour. I just went in at 3pm and another employee tells me they're real busy, which I get, but then she said that I was told when I dropped it off that it wouldn't be ready until late afternoon. This was the first time I'd talked to this employee so she hadn't told me anything and no one else had said anything remotely similar to that. I wasn't upset that they were busy. I was very upset that she just made that up. It was a complete fabrication to a customer she had never seen before. I had to go back home to Wyoming because I needed to get back to my sick brothers house after being in Chillicothe for over 3 hours. I'll try to get my prescriptions again on Monday but I don't have my hopes up.
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October 2018 by Amy Tucker
Love this pharmacy. Great pharmacists & Kendra is super sweet!
