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September 2024 by Miriam Sanchez
The most kindest honest people in the business. They are transparent with their work. You know every step of the way what is going on. This review is based on visiting multiple times, over many years, and with a few cars, and they haven't changed. 100% Reliable and friendly.
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August 2024 by Jonathan Chin
Nice straightforward professional people to deal with. Little difficult to navigate to their entrance off the alley, but otherwise nice clean shop and waiting area. Will return.
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August 2024 by Logan Fleming
Place is a joke. Tried charging me $400 to see why my check engine lights on.
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August 2024 by Osama Basal
The team at Zepeda, especially Jose, were very helpful and patient considering I had a few follow up questions. They’re very knowledgeable and honest about the work required.
Highly recommend!
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August 2024 by Delphine Benard
Absolutely perfect
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August 2024 by Jess Marczuk
I’m very disappointed with this shop. I had an emergency while driving my car, and this was the first spot that was near. I skimmed thru the reviews and decided I would give them a chance. I was told they needed to do a diagnostic test for $140 and that they would call me and let me know. I had to reach out to them to find out what was going on and the test took 3+ hours. They told me they had to move to the next tier of testing and charged me 180!! Just to let me know my spark plugs and coils were bad. Any experienced mechanic could’ve taken the car for a ride and figured it out, like I did ,doing my own research. I feel like I got taken for a ride. To top it off, they never handed me any test results and I had to call and ask for an email which didn’t have any diagnostic results,just suggestions on what I needed to fix. I ended up picking my car up and taking it somewhere else to fix for a whole lot less.
I highly advise you to do the same.
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August 2024 by Paolo Tribuzio
Very fast, efficient and friendly! Reasonable prices!
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August 2024 by Erica L
I found Zepeda last year when my car was making some horrible grinding noises. It needed more work than I was expecting, but reasonably priced for what was needed. Zepeda made the process transparent and easy, suggesting what needed to be worked on immediately vs what could wait a little to help ease any financial concerns. They’re thorough with their diagnostics, including a report with photos. Since then, I’ve come back for an oil change and customer service here is consistently honest, friendly, communicative, and accommodating. I will continue coming here to have my car serviced!
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August 2024 by Ivette Hernandez
I'm sorry but I don't know wats going on in this place. My bro recommended them to me to check out a 2001 Honda crv i just bought and because my mechanic who works out of his garage saw some white smoke coming out of muffler thought I had a problem, decided to take to pros if I can call them that. First day they said 139 to inspect motor asked to check bottom cause my mechanic said there's a suspension bracket that's so rusty has to be replaced, they said extra 139 decided only motor for now. Same day got called they said they left car on for 8 hours good news no smoke it should be ok, next day I got called bad news it's blue smoke need a new engine, 6000 rebuilt will leave car running great. Hell no car cost me under 3000 I was disappointed and when I picked up car i told him that's not blue smoke and it's very little than stops, he said people can get confused that car can last me a year maybe, I was so confused paid 139. Someone recommended one more try all tech on kedzie, went there Jerry has same car as mine he was just as confused smoke is white he said its condensation motors fine normal amount coming out and this year cars burn oil faster but not because of motor going out, mind u I told zepedas car never over heats and they said they left it on for 8 hours and it never over heated. So never will I return, tuned it up running fine.
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August 2024 by Broken Roller
Outstanding as always! Can’t emphasize enough how friendly, fast and efficient this shop is and has always been. Trust 100%. Thanks again Zepeda! ??
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August 2024 by Catherine Martin
Fast, friendly, and fair! I’ve been to Zepeda Auto Service many times over the years and have always had a great experience. There is a great deal of transparency in the diagnostic and work process. As an added bonus, I look forward to seeing David every time!
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August 2024 by aron morales
The gentleman at Zepeda Auto service are the best! I had a check engine light on with days to go until i needed an inspection! The gentleman at Zepeda assured me they would find the problem. They did! I made an appointment for the next day because I appreciate their appointment policy. Got my car in, they called me the next day telling me problems were solved. They came in 100 dollars cheaper than the original quote because of a cheaper part they found for me. I could go on but the treatment at this business was A+! Il will never take my car anywhere else. Thank you Zepeda Auto!
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August 2024 by Ignacio Coello
Great service, tons of communication. I dropped off my car for an oil change and it was even finished a little ahead of schedule. They take the time to talk to you about what they've done, what they find, and what they recommend for next steps. Good place to have in the neighborhood!
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August 2024 by Terry Bates
Fixed fan blower issue. Stands behind warranty work. Highly recommend and friendly service!
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August 2024 by Hillary Thomas
We’ve had some ongoing issues with our car so Zepeda has squeezed our car in a couple times to assess what’s been going on, which is so appreciated. They always complete repairs in a timely way and explain what they recommend doing.
