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March 2024 by Lola
Usually I don't leave poor reviews. Perhaps the individual assisting me was having an off day? My lack of empathy isn't the issue here. The very rude and otherwise occupied individual had a tablet and was not interested in what I had to say or any questions I had about any inventory. It was a very unpleasant experience. I wish I had taken this individuals name. I honestly should have walked out because I've visited other dispensaries around the US and haven't been met with such disservice. Every question I asked was as if I was taking away from whatever he was doing on this tablet.
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March 2024 by Drake Dre Reffy
Leah did a great job she was fast on point and kind to me she could tell I was having a rough day her smiled helped lift my spirits thank you Zen Leaf
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March 2024 by Josue Vasquez
Amazing service, they were very knowledgeable and helpful.
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March 2024 by Luis Aceves
Good service, good prices, great weed!!
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March 2024 by Roman Klasa
Helpful and nice service, and the product itself - for someone who does not have access to it in their country - very good! I was very positively surprised by the blue jelly, which was not only tasty but also had quite a strong effect.
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March 2024 by Lucas Miller
They’re so kind! They helped us out so quick :) please give them extra money !!
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March 2024 by Mark Beery
No wait and had my items ready for pickup. as always great service!
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December 2023 by Jason Knight
Krysta was awesome greeted me with a warm smile that stayed during our entire interaction. She called me by name. I will definitely be returning to this location to receive her great personalized service.
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December 2023 by Ellybeth
Leah was very knowledgeable and helpful me. I'm off to try new products thanks to her recommendations! I'll be back! Staff is really kind. Greeted by a lovely gentleman when you walk in.
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December 2023 by T W
Not how they got their stars, rude and dismissive. It was empty and yet the little girl kept trying to rush me. I walked out, I don't have time for this level of unprofessionalism and ignorance
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November 2023 by Arlene Mejia
Logan was training a new employee and she was doing a great job! I was waiting in line while she was helping someone else with what seemed a slightly complicated order or some sort of snafu, Logan assisted and so did the other employees to get it sorted out. Great team work! Loved Logan’s vibe, very friendly and chill.
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November 2023 by Little Miss Midwest
Very friendly budtenders! I was running super late and they still served me even though it was past close, so i appreciated that. Zen is my preferred location/company! There is always rewards and sales that most other companies don’t do
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November 2023 by The Divine Watch Me
Updated review - An African American lady budtender there was quite rude for no reason to me and led to a bad experience.She walked away before I could finish talking about my order. Then hurried and rushed me like she did not want to be there - and not listening to my selection or questions for over 30 seconds, and also gave a little attitude.It is not a good look when you have poor customer service in an already soulless Illinois Cannabis dispensary experience.Giving a 2-star because the dispensary itself wasn't so bad. But if that's the service i will not be coming back in the future.
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October 2023 by Odalyz Sanchez
At first, I was ecstatic. They have good prices, a good variety, the whole 9 yards. BUT they shorted me 3.2 grams.I live 2 hours away, and went while I was on vacation. So, I'm not gonna go out of my way to get that fixed, but I'm highly disappointed. Never did I think I would deal w this at a dispensary. Take a scale w you.
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October 2023 by Do J
Fiona was great!! She made product recommendations. Frankly, she was so good at explaining the effects and best situations in which to partake, that I made the added purchase.And yes, she was right. Hope she's there the next time I stop in. I'd appreciate some more recs!!
