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March 2024 by Jean Auguste
Service is great.
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March 2024 by Candice Lampkin
A1 customer service. The gentleman went above and beyond to assist me in return of my phone.
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March 2024 by OLATUNJI SAMSON
Superb
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March 2024 by Yolanda Lay
Always helpful
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March 2024 by Charlie Glasco
Most unprofessional business out there. BEWARE we had a appointment set for 1to3pm Feb 9th we waited the entire time and nothing we called and after waiting 30 min to finally speak with someone they laughed and said sorry the appointment is for 2029. So we took off work and they messed up the year in the computer so no service for another week .
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March 2024 by Lakesha Taylor
The young man who waited on me twice makes this place a breath of fresh air , not so much the lady . Who took my order the first time. She was rude . Spanish looking lady .
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March 2024 by Belinda Guyton
Visited this store a couple of months ago to pay my Xfinity bill and was assisted by Tre Gibson. He helped me to get the Xfinity app on my phone and I was able to pay the bill without any problems. He even showed me how to organize the other apps on my phone. Tre was very patient and pleasant to work with. I will definitely come back for assistance if needed. The location is very convenient for me and I appreciated the service received.
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January 2024 by Kesean Walker
Helpful and can rectify most Xfinity issues.
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January 2024 by Christian Gaona
Came in to swap old equipment for new. Very long wait times I did everything preprocessed over the phone. All I need to do is come in and complete the equipment swap. This is an operations management issue. Considering there are 4-5 representatives sitting here. Customer service no issues
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January 2024 by Carl Harris
I went in with a major problem and bill. Deja S./Comcast was detailed and committed about my concern and provided a Solution. She made the impossible happen. She provided great all-around customer service and results. I love this type of customer service which is starting to become rare it seems. Now i will refer Family and friends to this location. I also implore that she receives a bonus and a promotion. Keep of the Great work!!! Deja's is the Best. Thanks, Carl H.
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December 2023 by Tanisha (Nisha)
After being a customer for a year I still have to spend 8 hours on the phone with customer service to correct my account every month! In October I went to the Hyde Park location and they messed up my account even more!!!!! I've spent almost 10 hours on the phone trying to get my account corrected and still nothing!!! I'm looking into other companies now because the hassle and headache I get from Xfinity is ridiculous!!! Worst customer service ever!!!!!
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October 2023 by EDDIE GREENE
Second time that I went to this place. Credit cards didn't work. Had to go to home depot just to get a power cable. Seems like when cards don't work. Personnel personnel use their credit card, they don't take cash.
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September 2023 by Nick Smith
The men are nice and friendly can’t say the same for the women
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September 2023 by E Smith
Great customer service !!! Prompt and quick! Great team.
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August 2023 by Biggs
Xfinity is always overcharging me for everything, such as: late fees, taxes, equipment, activation fees, etc. etc. I'm definitely cancelling and switching to another trustworthy company. I will post my bills or photos later. But yes, they literally charge you to the Bone.
