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September 2024 by Cornelius .O. Brown Jr.
The Xfinity Store Located in Hyde Park is a Very Good Xfinity Store it Features all the Products that Xfinity has to Offer. It was Little Crowded the Weekday I was there But They took care of me in a Timely manner. My Sales Representative Deja was very courteous and Informative .
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September 2024 by Lisa Brown
Manger of the store don't know the app nor the website to help with exchanging boxes. Terrible customer service didn't help at all. For a manager to not know how to help customers is ridiculous. Will not recommend Xfinity stores and on the phones they lie and don't give out the right information wasting people's time and taking my money. Horrible!!!
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August 2024 by Timothy Kwan
Sitting in the lobby waiting for over an hour, with four technicians sitting with the same customer. I'm just trying to return equipment after moving. What gives Comcast?
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August 2024 by A R
Went in to get a new internet account started for a new apartment. Ruben was incredibly helpful, did great work getting things squared away for me, ensuring my old account was correctly terminated, and that I could have a tech come out if needed. Very good experience overall.
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August 2024 by Alex Findlay
Clerk canceled my service when I returned a box.
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July 2024 by Patricia Vance
Nice and clean facility great customer service short wait time thank you Xfinity in Hyde Park ?❤️
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July 2024 by Spiritual Rabbit 919
-Quick Service
-Great Atmosphere
-Polite Staff
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July 2024 by Jose Martinez
Very friendly and they assist you in Spanish if you wish.
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July 2024 by Reba Brown
Very friendly and professional staff!! I love the team work and support for one another.
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June 2024 by Syed Muhammad Hussain
Got a new account in Hydepark. Tech came couldn’t help told that supervisor will give a call in an hour and fix wiring issue. Waited entire day no one came despite multiple calls to helpline and they already sent me a bill. Their automated helpline is not very helpful so hard to get hold of a live agent.
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June 2024 by Sidney Redwine
The young lady to help us was awesome. Great customer service actually the best Xfinity store I have been to I want to give kudos to the manager there.
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June 2024 by Lucretia Cunningham
Personable, attentive, very good servicing!!!
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May 2024 by Douglas Black
This team at the Comcast-Xfinity Store is the best! They are calm and cool problem solvers. I am very very satisfied.
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April 2024 by beanie Browne
They were so helpful, answered all my questions, no problem. Such uplifting attitudes! Very pleased with service
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April 2024 by Jennifer Gray
The best Xfinity store. The staff are friendly and knowledgeable. I always have a good experience when I come to this location. I much prefer going in rather than calling the helpline. Truly cannot thank the staff at this location enough!!
